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Old 12-08-2010, 03:48 PM   #3
jenifer.ezread
EZ Read Team Member
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Posts: 114
Karma: 602
Join Date: Aug 2010
Device: EZ Read Pocket Pro
SD Rebel,

As the current representative of Astak, I want to assure you that we still provide full customer support for all of our eBook reading devices. If you need any help at all, you can use support@astak.com or cc your message to my account at jenifera@ezread.com. You can also call our support line from 9-6 PST, Monday-Friday at 408-452-8788.

We are also in no way leaving the eBook market. When our current issues subside, we will be gladly offering new products and services along with our "older" eBook reading devices.

I know you have been absent from the forums, so if you could direct me to any post(s) that directly said we were no longer offering support or products that I did not address, that would be great. Just anything that led you to believe that we were out of business, etc.

Welcome back to the forums!

Jenifer
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