Thread: Broken
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Old 12-06-2007, 05:50 AM   #42
stustaff
Wizard
stustaff knows what time it isstustaff knows what time it isstustaff knows what time it isstustaff knows what time it isstustaff knows what time it isstustaff knows what time it isstustaff knows what time it isstustaff knows what time it isstustaff knows what time it isstustaff knows what time it isstustaff knows what time it is
 
Posts: 1,055
Karma: 2110
Join Date: Nov 2007
Location: Derbyshire UK
Device: sony reader PRS505 and 600
Remember! if an item you bought is faulty it should be returned to the shop you bought it from!

In this case if sony have confirmed it is faulty get a case number from them and speak to whoever supplied it, If its B&H they should know exactly what to do. They are a big store who will have faulty Items returned all the time.
I guess you will have to pay the postage but that should be it.

If you bought a camera from B&H and it developed a fault you wouldnt go ring Sony or Canon youd walk back into the store! and they would sort it.

Giove them a call, be nice and keep your fingers crossed, but remember its B&H or whoever that sold you an item that has developed a fault!
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