Thread: Troubleshooting Keys are not responding
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Old 11-13-2010, 10:12 AM   #2
desertgrandma
Enjoying the show....
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Posts: 14,279
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Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Welcome to MobileRead, amitauti

I'm not sure you can fix this.......perhaps someone else has an idea.

Have you called Kindle Support?

US
online: www.amazon.com/kindlesupport
e-mail: kindle-cs-support@amazon.com
phone: within the US: 1-866-321-8851 (toll free)
outside the US: 1-206-266-0927
(charges will apply)
UK
online: www.amazon.co.uk/kindlesupport
e-mail: kindle-support-uk@amazon.co.uk
phone: within the UK: Freephone 0800 496 2449
outside the UK: +44 (0)800 496 2449
(charges will apply)
OTHER COUNTRIES
online: www.amazon.com/kindlesupport
e-mail: kindle-cs-support@amazon.com
phone: 1-206-266-0927 (charges will apply)
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