Thread: PRS-650 Unable to Authorize my Sony
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Old 11-10-2010, 04:48 AM   #4
viviena
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Posts: 412
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Join Date: May 2010
Location: Canberra, Australia
Device: Currently Kobo Clara HD and Aura One, iPad
Sorry if I'm asking the obvious, but have you tried getting in contact with Adobe support staff? From doing a Google search with your error, it seems that the typical route for getting support on this issue is to go here and click Submit a web case. There also seems to be a helpful fellow, Jim Lester, who's responding to a lot of threads like this on Adobe's support forums, and IIRC, is also a member of MR.

Also, is this your first EPUB-based ereader? If so, since you would have to use ADE for DRMed EPUBs (especially library books), it seems like an error that should have come up before, regardless of ereader brand.

Anyway, good luck.
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