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Old 11-05-2010, 11:53 AM   #14
Mr. Goodbar
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Posts: 984
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Join Date: Jul 2006
Location: Atlanta, GA
Device: iPad Mini 4
I had better luck when calling sony style and having them transfer me. The direct line they gave me was 800-222-7669. I think I just hit 0 when connected. It wasn't listed as an option, but got me out to an agent immediately. They logged a case for me to have my unit swapped since the Best Buy units were not intended for retail sale.
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