Originally Posted by rk67668
Most likely if you bought these from BB, there demo units, I bought two on 10/22 and had all kinds of problems, found out these were demo's and they had beta firmware, Sony rep called last night, and is sending out two new units and a gift card, and also they don't want me to return them back to BB, because they don't want back on the shelfs. Call support and ask then if these are demo units, they can tell by the sn & version #. Also according to Sony rep these units are not available for another two weeks.
Bought the 950 from Sony's web site.
Am going to speak to them today (wish me luck) and insist they send a replacement.
As to the other posts about the Reader not being a music player: why, then, did my other readers (500, 505, and 900) perform this task without a hitch?
Still disgusted with Sony.