Kindle sucks at a lot of things. TTS is especially unpleasant. Web browsing... I have yet to get interested enough to try it, and I am generally curious about these things.
I got the kindle 3 for my mother (85)and suspect that it was a mistake. However she can have my Sony if she wants it instead. Next week is her birthday so we shall see
I do use the kindle collection manager while putting books on for her as Kindle menus seem a bit haphazard without it.