Originally Posted by marleyfan
As for kobo vs kindle. I had a problem with my kobo. I took it to chapters and was provided a new one on the spot. Try that with your kindle. That alone has won my respect for kobo.
I had a problem with my K3, and Amazon delivered a brand-new replacement by UPS 48 hours later, right to my doorstep. I didn't even have to ship back the problematic unit, first.
I work 10 hour shifts (4 nights a week), with commute "plus", my work day is basically 12 1/2 hours. The last thing I want to do is drive out to a store.
I do have to go down to the UPS store to return the defective unit (postage paid), but I have a month to do that.