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Old 10-05-2010, 12:02 AM   #4
mamasue
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Posts: 110
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Join Date: Oct 2010
Location: Australia
Device: Kobo
thanks for the response, sabredog ... and the welcome desertgrandma...I've been a lurker for a while! LOL

I've been communicating with David, the Manager of Kobo Customer Care in Canada - who I must say has been fantastic!

and ... I have located a Borders store in Melbourne where a young woman who worked for Kobo until recently is doing the flash upgrades for customers. They have also been very supportive.

It will be a 5+ hours trip for me, but one I think will be well worth making.
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