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Old 09-11-2010, 08:28 AM   #2
p_a_smith
Me, Myself, but not I
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Posts: 156
Karma: 204448
Join Date: Aug 2010
Device: Kobo Original, Archos 70IT and Acer 200 (Android Kobo App), KT
My suggestion is you try plugging the kobo into a different computer just to see what happens. If you get the same message I would contact customer service to get the Kobo replaced.

If it works fine on the other computer it sounds like it is a computer problem you are having and not the Kobo (my guess is though if the computer is working fine otherwise it is a Kobo problem).
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