Originally Posted by SaraD
You are going to have to put in some time proving to everyone that you are indeed going to provide the same levels of service, understanding, and friendliness that Robert did before you earn back a level of trust back for Astak and EZ Read on this forum.
Robert was a valuable and extraordinarily friendly member of the Astak team, but I do believe our whole team shares the same values and desire to help and communicate with our customers.
I am primarily an eBook specialist, or rather, I have been creating content for the site via reviews and interviews of indie and mainstream books. Anyone who follows EZ Read on Twitter or Facebook knows first hand how diligently I respond to comments and recommendations. I have monitored both of our social networking sites in a similar way that Robert had helped customers on the forum.