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Old 08-10-2010, 04:50 AM   #1
cbeth
Junior Member
cbeth began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Aug 2010
Device: Kindle 2
Kindle Screen Issues and Customer Service

I just plugged my Kindle 2 into my laptop to add a book and when I unplugged it (correctly) the screen became very dark with white lines running through it. I've restarted it and charged it, and it's only gotten worse. I can't get it to reset to factory defaults. At this point, I'm assuming the screen is broken.

I've read that people have had this or a similar problem and Amazon just sent them a replacement Kindle. I have the screensaver hack installed, and it was dropped once. Will Amazon be able to tell, and if they can, will they not send me a new Kindle? Does anyone have any experience with this?

Thanks in advance. This is really stressing me out!
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