I had similar problems with my 360 as Frank, sent it back and received a "repaired" device with 15.2, which had the same problems as before. Then I sent it back again and got a new device with 14.2, which has been working fine. So all in all I am satisfied with PB service here in Germany. And as I have said before, my free advice to all reader manufacturers is to think less about innovations and "improvements" and much more about stability and reliability (which includes service). People who buy ereaders, at least at their current prices, want something that they can use reliably for a few years at least.
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