Thread: Black Kobo
View Single Post
Old 07-15-2010, 07:18 PM   #14
clintbradford
Older ... slower ...
clintbradford is no ebook tyro.clintbradford is no ebook tyro.clintbradford is no ebook tyro.clintbradford is no ebook tyro.clintbradford is no ebook tyro.clintbradford is no ebook tyro.clintbradford is no ebook tyro.clintbradford is no ebook tyro.clintbradford is no ebook tyro.clintbradford is no ebook tyro.
 
clintbradford's Avatar
 
Posts: 449
Karma: 1424
Join Date: Jun 2010
Location: Jurupa Valley CA US
Device: Kobo, Kindles 2/3/Keyboard/Fire/Fire HD, HDX.
>> ... sometimes the most obvious course of action we can't see ...

I am in my mid-50s in age. I cannot remember such an excellent quality of support from a corporation for a US$150 device in my lifetime ...

I have had an excellent relationship with Verizon Wireless for a decade or so ... But not the immediate replies that I have received from the folks at Kobo corporate.

I certainly HOPE that others realize this fact. Kobo corporate CARES about how INDIVIDUAL consumers are using their Kobo eReaders. It irks me when I see messages like, "My Kobo is a brick - fix it NOW!" or "Me, too ... " posts. We have direct contact info all over this message service for Kobo reps - and they are responsive, HELPFUL, and bending over backwards to please the end users.

Now, then, if I could only get my local Borders retail stores to be as excited as I am with device ... but that's another thread.

Clint Bradford
Mira Loma CA US
clintbradford is offline   Reply With Quote