Originally Posted by dadnukumdda
How do I reset without the menu? My kobo is hung on the startup screen. The indicator bar goes to the right, then stops there. Paper clip reset brings me back to the same spot. The borders desktop app doesn't recognize the device.
The Kobo is unusable now.
Aha! I suppose you should change to another thread, since
you tried an upgrade.
At least, post more details. Operating system, method you
used, error messages...
This kind of trouble deserves a "sticky".