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Old 09-27-2007, 09:13 AM   #5
HarryT
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Quote:
Originally Posted by balok View Post
Why did they tell us initially that it would be released in September?
Presumably because this was the original plan.

Quote:
Either Bookeen is incompetent in running their business, not being able to anticipate delays, or they lied about the release date in order to create a hype, a kind of publicity tactic. In either case, this kind of behaviour isn't very reassuring.
Bookeen are completely dependend upon their external suppliers, such as the screen manufacturer. It is well documented that there have been delays in the supply of the new Vizplex screens that the CyBook uses. These delays are completely outside Bookeen's control.

Quote:
Delays like this are, of course, nothing new on the ebook scene. It may just be that when you release a new device, you need to delay the launch a couple times in order to build up enough customer readiness. Only problem with that is the part where you don't keep your promise about the release date, which I call lying to customers.
That's a very foolish thing to say. Do you honestly believe that Bookeen deliberately misled people about the delivery date? The date was an estimate, not a "promise". Nobody can make "promises" about future events, because nobody can predict the future. You haven't "lost" anything through this delay, have you? You haven't paid Bookeen any money, or ordered a machine from them? What are you so upset about?

Personally I would rather that delivery got delayed by 6 months, if that's what it takes to get the product right. It's pointless delivering an unfinished product simply to meet some arbitrary date.

Why does it matter if it gets delivered tomorrow, or next month, or next year?
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