View Full Version : First eDGe Update Just Released!


Batman Jr.
03-22-2010, 09:11 PM
Just got the e-mail from enTourage. The text included this:

"The first update to the enTourage eDGe software is now available to be downloaded and installed directly to your enTourage eDGe dualbook™. It is being released to add some feature functionality and fixes that our user community has suggested in the first two weeks of use. Our goal is to be responsive to your needs, and active in seeking opportunities to improve our products.

In this release, we provide the following:

WiFi behavior improvements
Fixes to USB connectivity to some Windows operating systems
Virtual keyboard optimization
eBook annotation enhancements
Some power savings improvements

We had previously indicated that we would be making Bluetooth stereo headsets a supported option in this maintenance release. Unfortunately, we have found some issues that make it impossible to claim support for this feature in this release. To maintain proper functionality on the eDGe, please do not attempt to use Bluetooth yet. We will continue to work on Bluetooth and intend to support it in another maintenance release. Instructions for initiating the update for your enTourage eDGe are below."

zetareticuli
03-22-2010, 10:26 PM
Yup. Got the same thing. I will take care of that tomorrow. I probably won't get to it today.

fibrou
03-22-2010, 11:24 PM
Yep. Got email and updated. Trying to figure what was updated. So far, I am able to access SD card from PC - WOOHOO!!

mgm1979
03-23-2010, 12:05 AM
just finished update myself...won't get to really play with it to test drive it this week, but lookin forward to seeing what everyone else has to say though!

(Although, typing this post on the edge and haven't noticed much in the way of an improvement to responsiveness and/or ease)

Batman Jr.
03-23-2010, 12:26 AM
(Although, typing this post on the edge and haven't noticed much in the way of an improvement to responsiveness and/or ease)

Ohh, that's not good to hear :disappoin. I've got to wait to go home to update, but the screen issue is what I'm most hoping for a fix on. Thanks for the early feedback.

Batman Jr.
03-23-2010, 05:11 AM
just finished update myself...won't get to really play with it to test drive it this week, but lookin forward to seeing what everyone else has to say though!

(Although, typing this post on the edge and haven't noticed much in the way of an improvement to responsiveness and/or ease)

Ohh, that's not good to hear :disappoin. I've got to wait to go home to update, but the screen issue is what I'm most hoping for a fix on. Thanks for the early feedback.

I just installed, and the screen responsiveness is much improved for me! :thumbsup: For instance, on the bookmarks page, I'm able to either gently scroll or "flick" the page without unintentionally opening the link. I do find that I need to press a little harder when I do want to select a link, but hopefully that will all modulate to a new "normal." The keyboard also seems a little less schizo, too, with regard to letters adjacent to the keys being pressed being displayed. It's five hours until the opening work bell, so I'll have to check the other listed intended improvements tomorrow. :sleeping:

TallMomof2
03-23-2010, 04:27 PM
I installed the update this morning and the battery issues are solved! The LCD touchscreen is definitely less responsive but I'm sure I'll adjust.

TallMomof2
03-24-2010, 07:54 PM
I still can't get more than 13 hours with the LCD and WiFi turned off. Plus, even with the Edge shut, the upper right hand corner is generating heat which tells me that the Edge isn't really sleeping.

fibrou
03-24-2010, 08:32 PM
I too feel the heat when the eDGe is closed. I can even see the LCD screen light on through the space periodically. Not sure if "sleep" is happening or not.

fibrou
03-25-2010, 11:21 AM
Oh, and I can no longer find the software selection to indicate when and how to set the wireless to "sleep." Anybody know where it went?

sarah11918
03-26-2010, 01:50 PM
Oh, and I can no longer find the software selection to indicate when and how to set the wireless to "sleep." Anybody know where it went?

Do you mean from clicking the "X" logo (bottom right), then you get the apps with 3 large icons at the bottom of the screen (lock, wireless and something)? Clicking on the wireless icon should take you to the wifi settings and you can shut off the wifi from there. (Alternatively, you can navigate there through the settings icon.)

Or do you mean there's a timed sleep feature (like on tvs) that I don't know about?

borisb
03-26-2010, 01:58 PM
No, fibrou is right. Under the Wireless Settings there's no longer an option to control when the wireless gets turned off. There used to be settings like "never", when the LCD powers off, etc. There's nothing like that there anymore.

This could be because some users were reporting wireless connectivity problems. I saw enTourage once respond that their wireless may be powering down to conserve power, but this resulted in the problem that it would always take a few seconds to re-establish the wireless connection when the user went to check email or browse (and/or the connection couldn't be reestablished on the first try).

Meanwhile, there's the little WiFi switch along the top edge by the SD/SIM slots where you can manually turn it off if you're not going to use it for a while.

sarah11918
03-26-2010, 03:05 PM
No, fibrou is right. Under the Wireless Settings there's no longer an option to control when the wireless gets turned off. There used to be settings like "never", when the LCD powers off, etc. There's nothing like that there anymore.

Interesting. Fortunately, I never had any wireless connectivity issues, so I guess I don't hit those settings much.

CheyenneDonna
03-26-2010, 03:38 PM
That seems an unfortunate way to deal with the problem. Removing options that are useful rather than fixing the problem. The WiFi can drain the battery if not needed and a physical switch will eventually break.

fibrou
03-26-2010, 04:57 PM
The whole idea behind having software control is to fix it and forget it. Having to manually hit the switch somewhat defeats the purpose of controlling actions with software. I'll check with enTourage to see what they say regarding the "sleep" option.

fibrou
03-26-2010, 05:32 PM
Well, enTourage just responded - very fast tech support response by the way - with the following:

"We have removed Wifi being disabled during the "sleep" condition, as many users found that they would like to have emails, etc... to be received on their eDGe even the device was asleep. If you would like a quick and easy way to turn off the Wifi when it is "hibernating", you are able to also use the Wifi switch to disable Wifi."

I suppose it's back to the mechanical fix...

Batman Jr.
03-26-2010, 06:42 PM
Hope this isn't a delayed problem associated with the update, but starting last night, I haven't been able to make a Wi-Fi connection either at home or work. The routers in both locations are functional, as indicated by my laptop receiving the signal. In addition, the "Wi-Fi: Turn on Wi-Fi" link under "Network controls" on the Settings page will not activate, and the green check mark doesn't appear when pushed. I haven't made any manual changes in the settings, so I'm stumped from my end as to what the issue is :blink:. I'm going to send a tech. support request, but I thought I'd see if anyone here has experienced anything similar. Take care.

borisb
03-26-2010, 06:46 PM
I had that happen once. Flip the wifi switch off (on the top edge by the SD card slot), count to 5, and back on and then try again.

Batman Jr.
03-26-2010, 08:05 PM
I had that happen once. Flip the wifi switch off (on the top edge by the SD card slot), count to 5, and back on and then try again.

Have tried that, as well as 5 hours ;),; still no joy.


EDITED TO ADD - After about the fifth attempt, the system is working again :shrug:. Didn't make any physical changes, so hopefully it was just a "ghost in the machine."

pricecw
04-01-2010, 12:52 PM
The whole idea behind having software control is to fix it and forget it. Having to manually hit the switch somewhat defeats the purpose of controlling actions with software. I'll check with enTourage to see what they say regarding the "sleep" option.

One thing I did notice, I just got mine, and was playing with it. Put the power widget on my LCD, and it allows me to turn the wi-fi on and of with a finger press. I kind of like that.

--Carl