View Full Version : eBook Won't Work on Satellite Internet


mschermer
03-14-2009, 12:01 AM
I've had my 505 for a year or so. Down loaded over 100 books to my PC. Loved it.

Oct/Nov of 2008 I could no longer access the eBook store from my PC. Called Sony support. They tried everything. Finally said it was a HughesNet Satellite Service problem. I access the internet via HughesNet. I called HughesNet. They said it was a Sony problem.

Took my laptop over to a neighbor's house that has WildBlue Satellite service. It works fine there. I download 4-5 books/mth. The laptop won't work on HughesNet. I turn off all firewalls and Norton. Still no luck. The Sony help desk says they are still trying to solve my problem, but have no solution.

Any suggestions?
Mike

desertgrandma
03-14-2009, 12:46 AM
Welcome to MobileRead!

Seriously, I"m not trying to be facetious, but have you considered changing to WildBlue?

If your neighbor can get it, it must be your satellite service?

How strange, tho.

mschermer
03-14-2009, 10:02 AM
I can access dozens of catalog web sites, 3 banks, 2 stock brokers and the Sony eBook store. I initially ordered 100 + books from the eBook store on my PC. All on the HughesNet Satellite Network. Then late last year something changed. I have a two year deal with HughesNet and like their service. Can't change to WildBlue. Sony's help desk has admitted that they think this is their problems. They just can't fix it.