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View Full Version : Getting "Protected Page" Message when reading unprotected PDFs


skoobwoman
11-25-2008, 08:29 PM
I'm getting "protected page" messages when I try to read a lot of my PDFs (files that are not protected and that I can read on the iLiad). I even opened them up in Adobe and checked "properties" and sure enough, they are not accidentally listed as protected. Any suggestions? Thanks.

Server
11-25-2008, 09:51 PM
email me the "protected" pdf file and I'll conduct a quick test.

Server
11-26-2008, 03:06 PM
After a quick exchange of a few emails and testing the "protected"
pdf file in question, it appears that a corrupted memory card was
the culprit and not the PDF file itself as I had no problems opening it.

If you are using an old card, re-format always to ensure TOC integrity.

skoobwoman
11-26-2008, 03:19 PM
After a quick exchange of a few emails and testing the "protected"
pdf file in question, it appears that a corrupted memory card was
the culprit and not the PDF file itself as I had no problems opening it.

If you are using an old card, re-format always to ensure TOC integrity.

Well, we don't know just yet. I'm synching right now and I'll let you know if I can open those files once it is done. I certainly hope that was the problem. This is a brand new card.

Have a great holiday everyone!

Server
11-26-2008, 03:31 PM
Well, we don't know just yet. I'm synching right now and I'll let you know if I can open those files once it is done. I certainly hope that was the problem. This is a brand new card.

Have a great holiday everyone!

My assumption was based on the Google PDF file you sent me.
It opened up and viewed without a hitch.

let us know.

slh17
11-26-2008, 04:06 PM
I have the same problem ... downloaded a book I had bought from Fictionwise via Calibre and can't open it on my PRS700, although I can read it fine on my mac.

I swear that I've registered and authorized everything, but it still isn't working.

Any suggestions?

Server
11-26-2008, 04:09 PM
I have the same problem ... downloaded a book I had bought from Fictionwise via Calibre and can't open it on my PRS700, although I can read it fine on my mac.

I swear that I've registered and authorized everything, but it still isn't working.

Any suggestions?

well, I opened skoobwomans PDF without incident. I'd be happy to do
likewise with yours.

skoobwoman
11-26-2008, 08:14 PM
I'm happy to say that my reformatting did indeed fix the problem.

I had a similar problem with the iLiad but in that case it was the Adobe PDF version that was the problem. I ran those files through PDF995 and that fixed it. Thanks for your help. Lauren