JSWOLF,
I have checked and the pid is there, the downloaded book does open on the desktop and works fine. I checked the system clock on the computer and all is well. Also I can open the book on my slate pc as well. Cybook does open non protected mobipocket books. Anyother suggestions?

Thanks for your help,
Tom

JSWOLF,
I have checked and the pid is there, the downloaded book does open on the desktop and works fine. I checked the system clock on the computer and all is well. Also I can open the book on my slate pc as well. Cybook does open non protected mobipocket books. Anyother suggestions?

Thanks for your help,
Tom

Did you re-register the Cybook's PID with Mobipocket (or Fictionwise)? Because if you haven't, you'll have problems. You may have to re-download the ebook if you've not done this step.

Derek

it comes from www.cpl.org ebook section, it is an online library. pid is not the problem because it says not active yet when I select it from the cybook library. I wonder if they can send me the program so I can reinstall on the cybook. mobipocket desktop doesnt recognize it as a reading device.

Tom

it comes from www.cpl.org ebook section, it is an online library. pid is not the problem because it says not active yet when I select it from the cybook library. I wonder if they can send me the program so I can reinstall on the cybook. mobipocket desktop doesnt recognize it as a reading device.

Tom

Okay,

You need to download Mobipocket Reader 6.1 from the beta-test page - yes, I know it's 'alpha' but it works *FINE* on my WinXP machine.

Derek

it comes from www.cpl.org ebook section, it is an online library. pid is not the problem because it says not active yet when I select it from the cybook library. I wonder if they can send me the program so I can reinstall on the cybook. mobipocket desktop doesnt recognize it as a reading device.

Tom

The fact that the book is not "active" would seem to suggest that the book has NOT been re-downloaded for the PID of the Gen3. To clarify, having added the Gen3's MobiPocket PID to the site from where you bought the book, you must redownload the book from that site. I've done this for the Mobi books I've bought from Fictionwise, and they work fine on my Gen3.

hi,
just received my cybook.
downloaded the mobipocket software.
it recognised the cybook. but trying to send several books from different bookstores i need a pid. can't find it anywhere.

can someone help me out here.
thanks.

hi,
just received my cybook.
downloaded the mobipocket software.
it recognised the cybook. but trying to send several books from different bookstores i need a pid. can't find it anywhere.

can someone help me out here.
thanks.

See the following thread on how to find the PID.

http://www.mobileread.com/forums/showthread.php?t=15865

I have re-downloaded the book many times & it doesnt work, the books work on a slate pc and a desktop. they both run the new 6.1 mobipocket with cybook support. Neither pc recognizes the cybook as a reading device. I wonder if Bookeen can send the software by email so I can reinstall?

Hi!

My XP Computer recognises the cybook, but Mobipocket Readers doesn't.
I already ugraded to the 6.1 version, still no success...
Found this already in another forum, but can't find it again today (different computer...)
Will try later with another computer (clean install of Mobipocket Reader).


Doesn't bother me much right now, nearly everthing else works fine.
Had to reformat one of my Micro-SD cards to get it to work.

Chris

I have re-downloaded the book many times & it doesnt work, the books work on a slate pc and a desktop. they both run the new 6.1 mobipocket with cybook support. Neither pc recognizes the cybook as a reading device. I wonder if Bookeen can send the software by email so I can reinstall?

Does the book work on your Gen3 if you copy it via USB? If it doesn't, that means that it has not been encoded with the MobiPocket PID of your Gen3.

Hi!

Mobipocket 6.01 kind of works with a clean install;

But:
- It doesn't recognise the cybook as a reading device, only as a card reader...
But it hat access to the device, not the card...

- It is extremley slow, and crashed twice


I'm going to mail this to bookeen as well, with some other details; lets see, what comes around...

Chris

P.S: Linus recognized it once, an nevermore as an USB Device?!

I have re-downloaded the book many times & it doesnt work, the books work on a slate pc and a desktop. they both run the new 6.1 mobipocket with cybook support. Neither pc recognizes the cybook as a reading device. I wonder if Bookeen can send the software by email so I can reinstall?

Besides registering the PID of your Cybook with Mobipocket (and Fictionwise if you're buying your Mobi ebooks from there), have you actually clicked on 'Reading Devices' under MR6.1 and thence on the 'Install New Device' button along the center of the menu bar on the new page? 'Cause if you haven't, your copy of MR6.1 ain't gonna recognize the Cybook. You have to treat the Cybook the same as if you were adding a new PDA to the list on your PC.

And even then, you may well (should) have to re-download the ebook from the site where you purchased it.

Derek

Don't forget PaperBackDigital and BooksOnBoard. Both cheaper then Mobipocket and Fictionwise.

Under Windoze, the process for getting MR6.x to accept the Cybook as a Reading Device is:

Install very *LATEST* version of Mobipocket Reader 6.1. ((I have version 6.1, Build 585 and all this works)

Determine Cybook's PID from the "About" dialog box.

At both Fictionwise and Mobipocket, register the Cybook's PID. Each site has instructions on how to do this and I'm sure the process is explained at any other e-store selling secure Mobipocket ebooks.

Once the Cybook's PID has been registered at the e-store you use, re-download the ebooks in question.

Plug in the Cybook to your system. (Turned on, of course)

Bring up MR6.1.

Click on Reading Devices.

When the page comes up (you'll see graphical representations of all the registered devices - including your PC), find the "Install new device" button in the middle of the menu (probably black) bar and click on the button.

Once clicked, a short menu should appear just below the button, with one (possibly the only one) option being "Other devices". Click on that. MR6.1 should find the Cybook and 'register' it on your system.

From there, you should be able to move and manipulate the Mobi ebooks on your Cybook with Mobipocket Reader the same way you would with a registered PDA.

Derek

The process should be as simple as going to the site, plugging in the Gen3's PID and then downloading the book. Then using the Gen3 as a mass storage device, copy the downloaded book to the proper directory on the Gen3, You should not need Mobipocket desktop as there isn't such for Linux or OS X. That and HarryT has already done it without Mobipocket Desktop.

did that on two computers and both say to plug in device, plugged and unplugged many times and it doesnt see it.

Tom

did that on two computers and both say to plug in device, plugged and unplugged many times and it doesnt see it.

Tom

When you say 'did that', do you mean my instructions in my last post or the quick overview in the post just following that?

And have you, by any chance, tried turning on your Cybook, waiting until it finishes booting, *then* plugging it into the PC and *THEN* turning on Mobipocket Reader? That way, the Cybook should be on and recognized by your PC *before* you enter MR6.1. At which point, MR should at least see the Cybook as an external storage device under the 'Devices' list. (On my system, it shows up as Removable Storage (N: ) when I have the SD card installed as well as an actual 'reading' device (Cybook (O: )). When the SD card is not there, it just shows as Cybook (O: ).)

Derek

Yes I tried it your way, I tried it with mobi on and I tried it with mobi off and then started the program. Does your cybook go to a connected screen when plugged in? Mine does and the library screen goes away.

Tom

Yes I tried it your way, I tried it with mobi on and I tried it with mobi off and then started the program. Does your cybook go to a connected screen when plugged in? Mine does and the library screen goes away.

Tom

Of course mine does. This is just the way things work on the Cybook.

Have you done the job of writing down the PID before plugging the Cybook into the PC?

Okay, try doing this:

1. Turn on the Cybook.
2. Get to the Cybook's About dialog and write down the PID.
3. Strip out and re-install Mobipocket Reader from a clean download from Mobipocket. (Making sure the version is 6.1, Build 585 or newer.)
4. Re-boot your PC.
5. Plug your Cybook into the PC. (Remember, your Cybook should still be on.)
6. Bring up Mobipocket Reader and get to the point where you can see the list of devices on the MR6.1 main page. You should-because you haven't registered the Cybook as a Mobipocket reading device-see it listed as some form of removeable storage.
7. Click on the 'Devices' option and bring up the reading devices page.
8. Click on the "Install new device" button and then on the "Other device" menu option.
9. What dialog do you get at this point? If you get the "Plug in" message, let me know. (And if you go into File Explorer with the Cybook plugged in (with an SD card installed, if you have one), do you see the Cybook shown as a removeable drive - with, if installed, the SD card showing up as the removeable drive listed just before the Cybook?)
10. If you get past the "Plug in" message, follow the instructions given by MR6.1.

Derek

I can't get it to register also. This is on Vista. I can see it as removable storage. When I select 'Install Device' it tells me to connect the device. When I click OK nothing happens.

I have build 588

I can't get it to register also. This is on Vista. I can see it as removable storage. When I select 'Install Device' it tells me to connect the device. When I click OK nothing happens.

I have build 588

Same here.

I can't get it to register also. This is on Vista. I can see it as removable storage. When I select 'Install Device' it tells me to connect the device. When I click OK nothing happens.

I have build 588

I hope you are feeding your results back to MobiPocket. It is a beta and they need feedback to fix it.

Dale

I've downloaded them manually from the site and transfered to reader and they work :2thumbsup

I can't get it to register also. This is on Vista. I can see it as removable storage. When I select 'Install Device' it tells me to connect the device. When I click OK nothing happens.

I have build 588

*THERE'S* your problem!!! WinVista!!! Clearly this (the Mobipocket Reader update) works better under WinXP. That's what I'm using. No problem whatsoever.

Derek

*THERE'S* your problem!!! WinVista!!! Clearly this (the Mobipocket Reader update) works better under WinXP. That's what I'm using. No problem whatsoever.

Derek

I'm using Win xp and having the same problem as Ortep but what I'm doing is manually downloading the books and transferring them to the reader.

Also is there a setting that lets you display the page numbers? I've looked but can't find it.

Im running XP on both pc's, I have been emailing bookeen and the last time they asked me to get info from device manager. I have done that and now waiting for a response.

I'm having the same "not active yet" problem as tcmoon. I downloaded a book from Boston Public Library and copied it over to the cybook (I'm using Linux) and am getting "This book is not active yet."

I'm having the same "not active yet" problem as tcmoon. I downloaded a book from Boston Public Library and copied it over to the cybook (I'm using Linux) and am getting "This book is not active yet."
I didn't know the Boston Public Library had mobi format books. What's the link? I too use the BPL. Thanks!

I didn't know the Boston Public Library had mobi format books. What's the link? I too use the BPL. Thanks!

I just found out about it tonight:
http://overdrive.bpl.org/

It looks like they mostly have Adobe eBooks, but there are some mobi ones in there too.

Does anyone know if they Cybook even has a clock in it? Could the problem be with DRM that triggers on times (library books for example)?

They told me they will have a fix on Friday or will replace. I think they will email software to try first & if that don't work they will replaced @ their cost.
Tom

Got my Cybook. It works pretty good on Vista home premium 32 bit with mp6.1 beta. Cybook shows up as external storage and as Cybook. But no user guide shows on my device library.Also library only sorts by title.??????:tired:


C.F.Tall

Hi!

I have the same problems some of you have, so i tried some things and did mail everything to bookeen...

My results so far:
Linux:
The Cybook is not always recognized correctly
Solution: Reboot with Cybook already plugged in, and turned on...

XP:
With a clean install of Mobipocket Reader 6.1 (Beta-Version) the Cybook is recognised; i had no older versions of the Reader on this Computer

Bookeen recomended to charge the reader fully; this might help as well...

Chris

Does anyone know if they Cybook even has a clock in it? Could the problem be with DRM that triggers on times (library books for example)?

It would be hard to imagine any Linux system without a clock. It is inherent in the kernal of Unix to have a timer. Whether there is a clock display there is a clock mechanism that MobiPocket can get to.

Dale

It would be hard to imagine any Linux system without a clock. It is inherent in the kernal of Unix to have a timer. Whether there is a clock display there is a clock mechanism that MobiPocket can get to.

Dale

Dale, I meant a clock keeping track of date and time rather than processor cycles. Since there's no way to tell the Cybook what day it is and I know it didn't get the date from my linux machine as a mass storage device how is the time set? If it's set at the factory, what happens when the battery dies or is removed? If I'm just not seeing it in the menu then I apologize.
This is just wild speculation, but the Cybook doesn't seem to know what the date is and the library books are only unlocked from ex. 7 Nov to 21 Nov. The Cybook wouldn't know it was valid and "Not activated yet" would be a reasonable message.

Mike

Dale, I meant a clock keeping track of date and time rather than processor cycles. Since there's no way to tell the Cybook what day it is and I know it didn't get the date from my linux machine as a mass storage device how is the time set? If it's set at the factory, what happens when the battery dies or is removed? If I'm just not seeing it in the menu then I apologize.
This is just wild speculation, but the Cybook doesn't seem to know what the date is and the library books are only unlocked from ex. 7 Nov to 21 Nov. The Cybook wouldn't know it was valid and "Not activated yet" would be a reasonable message.

Mike

But Mobipocket uses a Processor ID to validate the user's device, not the time and date. So not a problem. Or so I would presume as I've never received a "Not activated yet" message.

Derek

When I connect the Cybook and open the Mobipocket Reader the SD card shows as Removable Storage ( E: ) and the Cybook as Cybook Gen3 (F: ) I can send ebooks that don’t have drm to these devices. When I tried to send ebooks with drm, I was able to send, but not to open on the Cybook. I tried to register the Cybook the same way as my PDA – in reading devices. I never got further than “please connect your handheld device”.
I then registered the Cybooks PID at the Fictionwise, Ubiooks and Mobipocket stores and downloaded the ebooks again. I sent (in the mobipocket reader)the ebooks to the Cybook Gen3 (F: ) and am now able to open them:)
I’m still not able to register the Cybook as a reading device in Mobipocket reader :blink:

When I connect the Cybook and open the Mobipocket Reader the SD card shows as Removable Storage ( E: ) and the Cybook as Cybook Gen3 (F: ) I can send ebooks that don’t have drm to these devices. When I tried to send ebooks with drm, I was able to send, but not to open on the Cybook. I tried to register the Cybook the same way as my PDA – in reading devices. I never got further than “please connect your handheld device”.
I then registered the Cybooks PID at the Fictionwise, Ubiooks and Mobipocket stores and downloaded the ebooks again. I sent (in the mobipocket reader)the ebooks to the Cybook Gen3 (F: ) and am now able to open them:)
I’m still not able to register the Cybook as a reading device in Mobipocket reader :blink:



People have been having this problem. I believe Bookeen has been notified and is working on it.

The strangest thing is that I received the v1.0 update and put it on my engineering sample Cybook and have not had this problem at all on my WinXP machine. Strange indeed.
Derek

But Mobipocket uses a Processor ID to validate the user's device, not the time and date. So not a problem. Or so I would presume as I've never received a "Not activated yet" message.

Derek


Except for DRM protected library ebooks that are only unlocked for a 2-3 week stretch. They probably have a time component, unless they just trust us to delete it at the end of the loan period. :)

Mike

Except for DRM protected library ebooks that are only unlocked for a 2-3 week stretch. They probably have a time component, unless they just trust us to delete it at the end of the loan period. :)

Mike

The exact time and date can be computed from the unix time clock. It is reports the number of seconds from a fixed starting point and all unix systems know how to do this. I believe it was december 1969 but I could be wrong.

Dale

The exact time and date can be computed from the unix time clock. It is reports the number of seconds from a fixed starting point and all unix systems know how to do this. I believe it was december 1969 but I could be wrong.

Dale

I suppose that Bookeen could have left the abiltiy to know what day it is out of the build but that would have been a bad over sight. Hopefully this is not the problem. The Windows version of MobiPocket should tag this from the library anyway since this is where the real checkout is performed. The book on the pc would expire.

Dale

Except for DRM protected library ebooks that are only unlocked for a 2-3 week stretch. They probably have a time component, unless they just trust us to delete it at the end of the loan period. :)

Mike

Hmmm... Since I don't bother checking out an *ebook* from a library, it's not a big deal to me. I figure if I'm going to read an ebook, I want to *own* that copy. It's not like the ebook is taking up a whole lot of shelf space and it's rather easy to burn the ebook to CD/DVD for storage offline.

Derek

I suppose that Bookeen could have left the abiltiy to know what day it is out of the build but that would have been a bad over sight. Hopefully this is not the problem. The Windows version of MobiPocket should tag this from the library anyway since this is where the real checkout is performed. The book on the pc would expire.

Dale

Since most desktop computers these days are setup to sync to a time server, perhaps Bookeen should add the ability to sync the Cybook to the desktop when it is plugged into the USB port. Windows-based PDAs have done this for years. I don't know if Palm-bases one do or not. This time syncing with the desktop should be an option that the user can enable or disable.

Dale, I know how unix time works. There's still no way to set/adjust the time on the Cybook which makes me wonder if it's keeping track of date and time at all. Maybe it gets it from mobipocket's windows software, but that's spotty for now at best.
I'm using Linux and my wife's laptop didn't take the 6.0 -> 6.1 beta when I tried it, so I can't say for sure if the "Not active yet" issue goes away when the Cybook is recognized as a reader.

Derek, I don't necessarily intend to get lots of ebooks from the library instead of the store either, but having more options is always a good thing. And since it was my first attempt at using the Cybook for DRM encrypted books I was rather disappointed that it didn't work.

Dale, I know how unix time works. There's still no way to set/adjust the time on the Cybook which makes me wonder if it's keeping track of date and time at all. Maybe it gets it from mobipocket's windows software, but that's spotty for now at best.
I'm using Linux and my wife's laptop didn't take the 6.0 -> 6.1 beta when I tried it, so I can't say for sure if the "Not active yet" issue goes away when the Cybook is recognized as a reader.

Derek, I don't necessarily intend to get lots of ebooks from the library instead of the store either, but having more options is always a good thing. And since it was my first attempt at using the Cybook for DRM encrypted books I was rather disappointed that it didn't work.

But that's not the fault of Cybook. Rather it's the fault of the library for adding complexity to the already-to-be-despised DRM!!!!

Derek

But that's not the fault of Cybook. Rather it's the fault of the library for adding complexity to the already-to-be-despised DRM!!!!

Derek

I can't argue with that other than to say I think the fault is more with the publisher's for requiring it.

But that's not the fault of Cybook. Rather it's the fault of the library for adding complexity to the already-to-be-despised DRM!!!!

Derek

I like to look at it as the library keeping up with the times and using taxpayer dollars wisely. Allowing checkout of eBooks is a great feature IMHO and allowing them to just expire without requiring me to take them back is great. The publisher is happy since the quantity of purchased books is accurately maintained. I wish this feature was more prevalent so I could loan a book to someone.

DRM is to be despised when it gets in the way but that is not always the case. Usually it is just poor implementation.

Dale

hi,
just received my cybook.
downloaded the mobipocket software.
it recognised the cybook. but trying to send several books from different bookstores i need a pid. can't find it anywhere.

can someone help me out here.
thanks.
Open any Mobipocket demo book; push the 2nd button on the left; scroll down the table to the Advanced tab; then scroll down to the About tab. Voilà (had to get at least one French word in here)!

Dear Customer,



We are testing & stabilizing a small update utility to fix this issue.

It will be available next Monday or Tuesday.

We will of course keep you informed.



With our best regards,

Bookeen Support Team

Open any Mobipocket demo book; push the 2nd button on the left; scroll down the table to the Advanced tab; then scroll down to the About tab. Voilà (had to get at least one French word in here)!

found it after trying all the buttons before the manual was posted here. thanks anyway. merci!:crowngrin

Dear Customer,



We are testing & stabilizing a small update utility to fix this issue.

It will be available next Monday or Tuesday.

We will of course keep you informed.



With our best regards,

Bookeen Support Team

Is there any news on this one? I mailed Bookeen about it but never got a response from them. (Yes I checked my spamfilter :grin2: ) I guess I was number 100 and they are busy fixing things.