Well I took the plunge and ordered one. Supposed to ship Nov 2nd. Can't wait:)

I wonder what firmware revision it will ship with.

Ordered mine too. Can't wait to get it :)

Hey guys...don't buy them all. I want mine to.
I just ordered

I wonder what firmware revision it will ship with.

I don't care. Firmware can be upgraded

But I foud this on the webshop:

General information
Bookeen software version:1.0
Upgrade procedure:via SD card (both OS and reading application can upgraded)
Language support:all languages except right-to-left ones(1)(2)

I notice that the spec also says that bookmarks are supported, so obviously that's something that's been added in v1.0 too.

I've got order number 32807. What's yours? :)

I've got order number 32807. What's yours? :)

They use a random generator, or they have the topselling product of the year

OrderID: 2428 Sun 28/10/2007 09:43 (CET)

Thet difference is 30000

I ordered mine 4 minutes after you, so that's pretty good going :).

I'm thinking of buying one but, I love my sony reader

I ordered mine 4 minutes after you, so that's pretty good going :).

I think I will sell my MicroSoft stock and buy Bookeen. If this is true they are the fastest growing bussiness ever.

You can never have too many readers!

The reason I'm getting one is that, as I've said before, I've now standardised on MobiPocket as my "book standard". I love my iLiad for reading at home, but the compact size and long battery life of the CyBook will make it much better for taking away from home.

I think I will sell my MicroSoft stock and buy Bookeen. If this is true they are the fastest growing bussiness ever.

I already had an account with them, because I've previously bought an old CyBook. I wonder if that somehow affects the order reference?

I already had an account with them, because I've previously bought an old CyBook. I wonder if that somehow affects the order reference?



I just checked wiht someone here in The Netherlands. He ordered about one hour after me and he has number 2431. We both have the basic version. Did you buy the The Luxe?

Stop the selling order of MS !!!!!

Yes, I ordered the Deluxe package. Perhaps that's it? Anyone else ordered the deluxe package and can tell us their order ref?

uh oh, also ordered one ( basic+ leather case)

Bought 2GB sandisk SD for 17 euro's on ebay ( shipping from UK)
Headphones I have, Charger I have. Battery will last a while I hope :)

order ID 2433

Tried to register with them but Gibraltar isn't on the countries list :angry: emailed them and they replied that they're sorry and to check but in an hour :)

Hehe,

just ordered one :) and to celebrate it, registered on this forum :D

Hehe,

just ordered one :) and to celebrate it, registered on this forum :D

Welcome order no 2431 :)

haha, dutch invasion..... :book2:

jazeker de hypotheker !

I just ordered the basic package plus leather cover. I have everything else in the deluxe package except a spare battery but since these kind of batteries deterioate over time even if they are not used it seems like a bad idea to buy an extra battery now if you are not going to use it until the other battery becomes bad.

Concerning warranty I assume you also have this three year right to get certain things fixed according to the EU rule that regulates these kind of things.

since these kind of batteries deterioate over time even if they are not used

Only if they are charged. An uncharged Lithion Ion battery has a very long storage life, but they start deteriorating the first time they are charged.

Only if they are charged. An uncharged Lithion Ion battery has a very long storage life, but they start deteriorating the first time they are charged.


I read somewhere it has a lithium-poly instead of a lithium ion battery. They can be stored, charge them only 20% in a not too warm environment.

the battery will probably be available on ebay in a couple of months.... 45 euro is quite a lot for a standard 3,7v ipod type battery. I've used ebay batteries from Hong kong several times for mp3 players and never had any problems. only 5 euro's.

The leather case looks good, I wonder if the front part can be folded backwards.

Did you see "Checkout page? There is a note that says: "“Shipments will only start on November 2 2008.”
What is happening? Can't we buy anything till 2008? :huh:

Finally decided to order....

I also got this message: "Shipments will only start on November 2 2008.” :blink:

So i'll do what e-book fans obviously are already very good at: Waiting and Hoping! :indian_ch:pray:

Ch

must be a mistake, can't believe they would let us order this early . I'm cancelling my order if it really where 2008 .

must be a mistake, can't believe they would let us order this early . I'm cancelling my order if it really where 2008 .


A lot of confusion. I read on my 'order' page:

Order details

Order ID: 28/10/2007
Shipping date: 28/10/2007

I don't think they are shipping today ;)

I finally ordered the Cybook, the mistake of 2008 has been fixed,
now puts 2007. ;)

For Ortep: yes, to me the same thing happening. shipping date 28/10/2007.

The orderID of Ortep is 2428, and my orderID is 2553, does this mean that ordered more of 125 people?

Yeah, mine also says the shipping thing. I think it's just a way of saying you have made your order.

This is making be so antsy. I do want to know how the NAEB version is going to turn out so I do want to wait to get that info, but for waiting for it since it was discovered by mobileread, It seems that I want it now after all this waiting.

Has anybody seen if we can provide a VAT exemption number? I haven't.

I finally ordered the Cybook, the mistake of 2008 has been fixed,
now puts 2007. ;)

For Ortep: yes, to me the same thing happening. shipping date 28/10/2007.

The orderID of Ortep is 2428, and my orderID is 2553, does this mean that ordered more of 125 people?

I must have ordered immediately before Ortep - my order ID is 2427. (the ID of 32807 is what the payment page showed).

Tried to register with them but Gibraltar isn't on the countries list :angry: emailed them and they replied that they're sorry and to check but in an hour :)

UPDATE: They added my country and checked how much it would cost me the basic and cover and to my surprise they've deducted the VAT :happydance:

Just ordered a Cybook plus the leather cover! Total with shipping to England was £283.52. Decided against the Deluxe version as I didn't need the other extras.

Also, hello for the first time to everyone here! Thanks for all forum entries, really helped me make my decision to order one. Looking forward to joining in here once I get my Cybook :)

UPDATE: They added my country and checked how much it would cost me the basic and cover and to my surprise they've deducted the VAT :happydance:

That's right, surely? Gibraltar isn't in the EU, is it?

That's right, surely? Gibraltar isn't in the EU, is it?

We've been in the EU since 1973 when UK joined as Gib is part of the UK.

Really? I didn't know that :). My apologies! I had (wrongly) assumed that Gibraltar had the same legal status as places like the Channel Islands, which, although owned by the UK, are not in the EU.

Looks like Bookeen don't know that Gib's in the EU either :grin:

Really? I didn't know that :). My apologies! I had (wrongly) assumed that Gibraltar had the same legal status as places like the Channel Islands, which, although owned by the UK, are not in the EU.

Looks like Bookeen don't know that Gib's in the EU either :grin:

shhhhh....Don't tell them....maybe I should order before they find out :pray:

I can't find it in the English Wikipedia, but I found out in the German version that the EU clause for VAT is not applicable in Gibraltar: http://de.wikipedia.org/wiki/Gibraltar#Status_innerhalb_der_EU

So Bookeen might not have made an error after all :)

I can't find it the English Wikipedia, but I found out in the German version that the EU clause for VAT is not applicable in Gibraltar: http://de.wikipedia.org/wiki/Gibraltar#Status_innerhalb_der_EU

So Bookeen might not have made an error after all :)

Cool thx for the info, I'll bear it in mind the next time I order online and they add the vat I'll send them the wiki link :)

I would hope NAEB would be in the USA so shipping won't be about $23. That is a lot for shipping.

Try to order something from Dell. They charge 89 Euro for shipping in Europe

I would hope NAEB would be in the USA so shipping won't be about $23. That is a lot for shipping.

Stop complaining, Jon :grin2:, ordering a Gen3 to Germany costs 525 USD including shipping, that's a lot.

kind of a stupid question. But do you need the leather case. What does the cybook come with if you don't order it?

I ordered the Deluxe and it was order 2420. They do seem to be sequential.

r/e the Case according to the "What's in the box" for the basic reader there is no case.
What's in the Box?
The box of the Cybook contains everything you need to get started! Included in the box:

* the Cybook eBook reading device (12 months guarantee)
* USB cable
* Quick start guide

the sony reader comes with a cover. it's nothing fancy, but it does the job. What about cybook? Do I need a protective leather case?

No protective case at all?

No protective case at all?

The basic Cybook does not include the leather case or the USB-2-AC power adapter. I *think* it doesn't come with earbuds either, but I could be wrong.

Derek

What I don't understand is why make people pay for earbuds with the deluxe package when they are going to sound awful and all that is is a waste of money.

What I don't understand is why make people pay for earbuds with the deluxe package when they are going to sound awful and all that is is a waste of money.

I wouldn't know... the MP3 module is *not* included in the v0.99 firmware update - so no playing music while reading ebooks for me. :disappoin

Derek

just ordered the basic package with extra leather case and celebrating this by registering to this forum.
I am using the Rocket Ebook (and still happy with it) i am looking forward to reading ebooks without the hazzle of "transforming" it into a readable format.

Thanks to MobileRead and all the users for sharing their knowledge and helping each other. I hope, i will be a part of this community soon :)

What I don't understand is why make people pay for earbuds with the deluxe package when they are going to sound awful and all that is is a waste of money.

Nobody's "making" anyone pay for anything. You can order your own custom package of the basic reader + whatever accessories you wish.

I wanted the leather case, 2 GB Card and AC charger. The Deluxe package was an extra $10 and I got a spare battery so figured why not. I could care less about the headphones. I don't use the ones that came with my iPod either. :-)

And another Cybook ordered. Cybook + case, order #2833 :-)

It snice how many people are leaping ahead on this. If someone who actually had one would post a review, particularly a comparison vs the Sony reader if they could, I think that would be a great

Well if Bookeen or NAEB would send me a production unit with 1.0 firmware, I would be happy to review it in comparison to the Sony Reader PRS-505.

I would hope NAEB would be in the USA so shipping won't be about $23. That is a lot for shipping.

I paid $41 for my sony reader in January. So, $23 is not too expensive (imho).

It should only cost like $30 for mailing a 2 pound box to the UK including insurance.

Hey, I've got one question : why isn't this information about the release of the Cybook on the frontpage of Mobileread.com ? :blink:
It is not like Mobileread :D

Ok, took the plunge and ordered the Cybook + case total paid £256.10
Order Id: 3064

Ok, took the plunge and ordered the Cybook + case total paid £256.10
Order Id: 3064

Heh, I guess you'll be able to do a comparison between the Sony and the Bookeen devices?

Order ID Order Date Order Total Currency Ship Date
2423 28 Oct 07 $483.32 USD 28 Oct 07

I don't know about the ship date. I still have not received a notice that it shipped.

Tom

Yer I wondered about that as my order confirmation also says shipping 28 oct. However Bookeen do not appear to be not shipping any until 2 November. Can't remember where it said it but somewhere during ordering.
Also on their blog: https://www.blogger.com/comment.g?blogID=8240948488798802470&postID=246780490699678514

Heh, I guess you'll be able to do a comparison between the Sony and the Bookeen devices?
It's only a fair comparison using the 505 and Gen3. The 500 being old tech is not a fair comparison.

I want to read without recharge ;-)

Hello, i ordered mine on sunday
Basic + shipping : 358.30 EUR
Order id : 2539

Now it's time to code the RSS-to-simple-html tool I'll need. And a filter to make the html version of "le monde" french newspaper easy to read :-)

Hello, i ordered mine on sunday
Now it's time to code the RSS-to-simple-html tool I'll need. And a filter to make the html version of "le monde" french newspaper easy to read :-)


Isn't the Mobipocket software doing that for you?

http://www.mobipocket.com/en/DownloadSoft/ProductDetailsReader.asp

They support the Cybook and 25000 RSS feeds

Yes, if you're running Windows, the MobiPocket Desktop Reader will do RSS feeds.

Yes, if I run windows, but I use Linux or OpenBSD. Moreover, MobiPocket Desktop Reader can't analyse the html page and keep only the content, discarding adds, banner, menu, etc.

Ok, took the plunge and ordered the Cybook + case total paid £256.10
Order Id: 3064

Quite expensive I would say. It is a bit more than I what I paid for Sony Reader in January 2007 when I bought it on b&h.

Well I did it, order 3400
Got frustrated with Sony's limitations to US. Plus want a guarantee that battery can be easily replaced so that I don't have to throw it away in 5 years. Already damaged my PalmPilot trying to replace battery. Don't want to change my PDA/reader every 5 years.

Don't want to change my PDA/reader every 5 years.

Heavens! I consider myself to be doing well if I use the same device for 1 year, let alone 5 :).

All my PDA are 5 years old at least :)
An I also like replacable batteries.

Yes, if I run windows, but I use Linux or OpenBSD. Moreover, MobiPocket Desktop Reader can't analyse the html page and keep only the content, discarding adds, banner, menu, etc.

I just tried some rss feeds from Le Monde, Mobipocket reader works flawlessly with them. I've tested with my iLiad, all content available no ads, just the articles.

I just tried some rss feeds from Le Monde, Mobipocket reader works flawlessly with them. I've tested with my iLiad, all content available no ads, just the articles.

I tried Le Monde rss feed on my clié yesterday, each news begin with the same text from another article, and end with a text wich explain how to connect to my desk on the website. Not so bad, but half a screen is lost at the begin and end of each article.

And it's only the most important news, not the full newspaper (i suscribed to the web edition).

Some others rss are unreadable, mixing content and comments without index (www.maitre-eolas.fr for example). It's may be a bad designed website or rss feed, but it's not hard to make a program that read the RSS and keep only the content. And it may work on other OS than Windows.

I want to buy my wife an iliad but now I think perhaps I could buy 2 Gen3's and well you can see where this is going.

Remember, Martin, that you can share MobiPocket books between the iLiad and the Gen3. That's the main benefit of MobiPocket - it's available on lots of different devices.

Remember, Martin, that you can share MobiPocket books between the iLiad and the Gen3. That's the main benefit of MobiPocket - it's available on lots of different devices.

Yes, and that is certainly one of the drivers in this one. I seem to have defaulted to MobiPocket and use it for everything apart from PDF's. A question with DRM is how many devices can I put a book on? I use my laptop to download books and then put them on the iLiad, would I then be able to place them on 2 Gen3's? If not I would just have to choose I guess.

I think the Gen3 would be perfect for travel as it will be more robust and battery life is better.

I believe that you can have up to 4 devices registered at any one time. A laptop, iLiad, and two Gen3's would be fine.

I agree with you about the travel aspect of the Gen3 - that's why I've ordered one. I plan to use my iLiad at home, and take the Gen3 with me on my travels.

You are not helping Harry:D

Yippee!!! I got my shipping notification. Estimated delivery on Nov 5th.

I think that's optimistic to Canada.

Got also mine notification of shipping for 5th november, only have to wait to play with it until Wednesday :(

But at least its there than :)

Yes...they are shipping

Ship date
Nov 2, 2007

Estimated delivery
Nov 5, 2007 by 6:00 PM

Of course I will complain if they deliver at 6:01 PM

Got mine to. Nice if it is delivered in Monday. Now I just have to check if I need to be home to receieve the package or if they leave it at some place where I can fetch it later.

Me too :). FedEx are generally pretty reliable with delivery estimates, in my experience, and (in my case) it doesn't have far to travel.

Shipping info received, Nov 5 by 10:30 AM.

Yippee!!! I got my shipping notification. Estimated delivery on Nov 5th.

I think that's optimistic to Canada.

Haven t got mine yet :disappoin

Hi!

I'm still waiting for my shipping confirmation (checking my E-mails twice the hour)

So far the last confirmed shipping goes to Nr. 2423, tcmoon; anybody got a confirmation with a higher shipping number?
(Please let them have 600 more readers!)

Chris

OrderID: 2428 is shipping

I have orderid 2483 and it is shipping. I wonder how many they sold in a couple of days? Somebody speculated in 50 but it seems like more if you look at the number.

I have orderid 2483 and it is shipping. I wonder how many they sold in a couple of days? Somebody speculated in 50 but it seems like more if you look at the number.

The latest order # I see in this thread is 3064 so if they are sequential it must be at least 644 units.

I have order Nr. 2511, and so far no shipping confirmation...

My intention is to read my e-mail every 30 minutes, till i get this confirmation...:knife:

Chris

The latest order # I see in this thread is 3064 so if they are sequential it must be at least 644 units.

And I'm burning with jealousy for each and every one of them! :p

The latest order # I see in this thread is 3064 so if they are sequential it must be at least 644 units.


Thats my Order Id and I'm checking every 5 min :)

Estimated delivery Nov 5, 2007 by 12:00 PM
Oh man i cant' wait, i even looked up 'aubervillier' on google maps :)
it just above paris btw.

Estimated delivery Nov 5, 2007 by 12:00 PM
Oh man i cant' wait, i even looked up 'aubervillier' on google maps :)
it just above paris btw.

Why is yours 6 hours earlier than mine? I live 70 km closer to Paris than you do

The latest order # I see in this thread is 3064 so if they are sequential it must be at least 644 units.

I ordered mine on 10/30 and received order #3596.

My Order ID is 3162, ordered on 29/10 10:57pm... still no shipping :sad3:

2714 and I haven't heard anything yet from Bookeen. Their website still says mine's shipping today, so I'm keeping my fingers crossed.

2714 and I haven't heard anything yet from Bookeen. Their website still says mine's shipping today, so I'm keeping my fingers crossed.

I'm in the same situation but since it is already Saturday morning in Paris we might be waiting a while to hear. On the other hand it is supposed to rain all day Saturday in Paris so maybe the Bookeen folks will go in to the office and pack shipments :-)

Frankly I ordered mine after the Dec 5th message was posted on the Bookeen site so I'll take anything I can get!

Bob

I gave in and ordered mine today, with an order #4198 - so it looks like they may be moving up fast.

...I live 70 km closer to Paris than you do
sorry orteb, i live in amsterdam :indian_ch

sorry orteb, i live in amsterdam :indian_ch

I know. But with al the traffic jams on the A10 it takes longer to go from Schiphol Airport to Amsterdam than to Rotterdam. It is only a 45 minutes drive from Schiphol to my home. The frustrating part of course is that they fly over my home. At one point or another it will be only about 1 km from here. Now they take a more difficult route. First from Schiphol to Amsterdam and than back to Schiphol to go to Rotterdam. They should fly on Zestienhoven. They can drop the package at my home in 30 minutes on the way to your home. The main advantage of course will be that I get the G3 about 6 hours sooner :)

I see from the FedEx tracking page that mine's now got as far as the FedEx depot in Paris...

Bookeen possibly just decided to not hire extra help for the 'pioneer' fase since of course this boom time will soon settle down and you don't want too many people on staff when sales are slower... the fact that they're out of products so soon indicates that they either did not see this coming (unlikely) or they decided to go for the cheapo minimum staff/long delivery approach.
Im also convinced that they knew they were going to be out of devices soon but this was the only way to make their second deadline that said they would be available before November, maybe they can only get a limited amount of eInk devices for their devices ...

Has anyone else emailed them this week ? I did on tuesday and still did not get a reply and it was an important note about something that has to be on my invoice.
I think its one of the Pro's of buying a device from the likes of Sony : you just know that at the very least you'll get some sort of service, with Bookeen I'm not so convinced.

I've got order '2630' shipping date was supposed to be 2/11
It's new home is in London, so hopefully Monday but who knows.

- I've emailed Bookeen for an update, will let you folks know if I hear anything.

.stu

Order #2833 here; also still on '2/11' shipping date, but haven't heard anything :-(

To those of you who have received a shipping notice - does your order information on the Bookeen site reflect this? Does it show tracking number or anything?

Thanks,
Bob

To those of you who have received a shipping notice - does your order information on the Bookeen site reflect this? Does it show tracking number or anything?


No my order on the Bookeen site still says shipping date Nov 2nd. It doesn't indicate that it has already shipped. We've just received the Fedex noticiation and tracking numbers via email.

No, dothing to see on the Bookeen site.

I got a message from Fedex that they were shipping my order. That one did contain the Bookeen order no

I ordered last Tuesday, order #3631. Have not heard anything on shipping but they were quick to charge my credit card :(

Has anyone else emailed them this week ? I did on tuesday and still did not get a reply and it was an important note about something that has to be on my invoice.
I think its one of the Pro's of buying a device from the likes of Sony : you just know that at the very least you'll get some sort of service, with Bookeen I'm not so convinced.

I emailed them on monday at 20.20(Paris time) and got an answer at 01.08 (Paris time) - I thought that was fast - guess they are working at night:cool:
I am still waiting for my shipping confirmation - my orderID is 3008.

bøø

To those of you who have received a shipping notice - does your order information on the Bookeen site reflect this? Does it show tracking number or anything?


No - just got a tracking e-mail direct from FedEx.

Just received this:

Dear Stuart,

We are really sorry for the delay.
Due to overwhelming demand, we have had some late on the shipments.
Your shipment is ready and will leave our office on Monday.
You will receive a notification by Fedex.

We need also to modify our website to give better information on
shipment
status.

Best regards,

Bookeen team

Just received this:

Dear Stuart,

We are really sorry for the delay.
Due to overwhelming demand, we have had some late on the shipments.
Your shipment is ready and will leave our office on Monday.


Stuart - what is your order number?

Bob

Order 2630 I bought mine Sunday the 28th of Oct.

Just received this:

Dear Stuart,

We are really sorry for the delay.
Due to overwhelming demand, we have had some late on the shipments.
Your shipment is ready and will leave our office on Monday.
You will receive a notification by Fedex.

We need also to modify our website to give better information on
shipment
status.

Best regards,

Bookeen team

I emailed them and got the same reply :2thumbsup.

My Order id is 3064

I have received the same e-mail. My order number is 3099. I am looking forward to comparing this device to my PRS-505.

Mine has now arrived at Stansted airport in the UK. It's getting closer :).

Mine has now arrived at Stansted airport in the UK. It's getting closer :).

Fine, you should get it tomorrow !
Keep us in touch ;)

Hi Folks!

Got my Shipping Number!
They sent me the E-Mail on Sunday, at 20:00!

Rather busy people, there in france, merci bien!
I should have it on Tuesday, in the afternoon, my order Nr. is 2511!

:grin2:

Greetings to all ather Cybookians to be, may the patience be with us....

Chris

Estimated delivery Nov 7, 2007 by 8:00 PM

Mine is in Ridderkerk.... I can smell it ;)

Less than 100km .

Mine is in Ridderkerk.... I can smell it ;)

Less than 100km .

How is that possible, Mine is still in Paris? Ridderkerk is only 20 km from here

oh my........

9:10 - On FedEx vehicle for delivery :)

:book2::book2::book2:

Yep - same here "On FedEx vehicle for delivery". Waiting for the doorbell to ring...

just received mine :book2:
i am now opening the box :)

just received mine :book2:
i am now opening the box :)

Did anybody ever told you that you are a GRRRRRRR!!!!! :smash:

I have to wait until I get home :(

YES, in working condition, what a light apparatus !
battery level 60%

everything looks super.

aaarggghhhh , mine is still in Ridderkerk... I'll probably get it tonight.

i do not however, really like the square button. i hope it is a matter of time, but sometimes when i push 'down' i miss (you really have to push in the middel of the bar (at least with mine). Screen looks super, and feels fast (better than what i exspected)

I have not heard anything from Bookeen... I ordered my reader on October 29th and I received an e-mail and an order number 3148. Since then I have not received any further information *sulk*. The order status shows that the reader was shipped on November 2nd but alas...
You all seem to have a lower order number.. The notice regarding a delay in shipment came after I ordered so I should get the device soon.. (I hope). Does anyone of you know if someone who ordered on October 29th has received his reader?

I ordered one on October 30th , order number 3379. I've sent an email to bookeen 2 hours ago and they replied to me that my Cybook will ship this afternoon.

Still waiting. Knowing my luck I'll be the very last delivery on the round :).

Mine was just delivered to a neighbor and I am at work. Wonder how early I can go home...

Mine was just delivered to a neighbor and I am at work. Wonder how early I can go home...

Yep, I also got the conformation from Fedex, it is by the neighbours. I hope it is not the couple that leaves for the 6 months trip through Africa today

Through this forum, I decided to buy Cibook, number of order 2791, from Spain, still waiting

Order 3400
Will ship today, Nov 5th
Estimated delivery tomorrow Nov 6th
Of course I'll be at work, so have to drop by their office after work.

Just ordered and shipping some time in December. No big deal, I can wait, it's a gift for my wife.:D

I am getting nervous the way she has been checking out my iLiad. If I like the Gen3 I will get one for myself when I have clawed my way out of my current dire financial situation.:unafraid:

Through this forum, I decided to buy Cibook, number of order 2791, from Spain, still waiting


Portugal here, my order ID is 3162 and I'm still on hold too, no mail from FedEx yet...:pray:

Oh yes, my order number is 4401. Shipping 5 Dec. Is that order number an indication of how many they have sold do you think? If it is it's an awful lot.

It's arrived! I'm very impressed by how thin and lightweight it is. The leather case is very nice too - high quality and well made.

Congratulations, I have the number 2791, and even I have no news from Fedex :angry:

HarryT - You are a very lucky man! We would love to hear more of your thoughts after you play with it a while. How does it compare to the PRS-505?

I've never seen a 505, so I couldn't say.

WOOT, mine is in :) It's smaller and lighter than I expected. But great build quality. And the leather case is very nice . The smell is strong!

Still waiting for Fed Ex email :pray:

EDIT:Seconds from posting this received notification from Fed Ex: Estimated date 8 Nov by 6:00 pm :( suppose it has to go to UK then to Gib.

Although I don't see myself buying another device anytime soon, I'm looking forward to reading everyone's impressions of the Cybook.

Fedex informing me that my cybook arrives tomorrow 6, at 8.00PM. My number is 2791:crowngrin

Ok, I have it now. The look and feel are great. It is charging and I'm still finding out how everything works

Order 3400
Will ship today, Nov 5th
Estimated delivery tomorrow Nov 6th
Of course I'll be at work, so have to drop by their office after work.

My order number is 3295, shipping Nov 5.
Got my mail from fedex a couple of hours later than yours although my order number is lower.
Just thought people would like to know so they can stop nailbiting :-)k

11 / 5 is today

Just got my FedEx Shipment Notification:D
Ship date: Nov 5, 2007
Estimated delivery: Nov 7, 2007 by 6:00 PM

My orderID is 3008

Same here :-)
Shipe date today@19:22, est. delivery tomorrow at 18:00.
Order #2833.

This 'll make your mouth watery if your're waiting:

http://www.mobileread.com/forums/showthread.php?t=15820

UPDATE: Package left AUBERVILLIERS FR in Transit delivery estimate is now the 7 not the 8 :2thumbsup

UPDATE: My Cybook just arrived at Paris, It's getting closer :) .

UPDATE: At 07:44 reached POYLE GB

Got a tracking number yesterday :)
Ship date
Nov 5, 2007
Estimated delivery
Nov 8, 2007 by 6:00 PM

Nov 6, 2007 7:44 AM In transit POYLE GB

Poyle seems to be very close to Heathrow airport :)

The reader is getting closer :)

Since my iLiad is in repair and has been for the last two months or so... I very much look forward to this new reader. I have been reading old style books for some time now..

It arrived!

5 hours before the estimated time of arrival, FedEx delivered!

I tore the box open, and was first afraid, there was nothing in there, but an USB-Cord;
But then, the relevation: It realy is thin, and i had to look twice, too find it in the box!

Nothing else in the box, just the abovementioned items.
Reader was charged to 50%, comes preloaded with some DEMOS and some Gutenberg (via Feedbooks).
As far as i played around, DEMOS are in Mobipocket prc, Gutenberg stuff is in pdf, but formated for the screen.

So again, don't lose your hopes, if it hasn't been delivered yet, my order Nr. was 2511!

And now, off to read!
:book2:
Chris

The Cybook is about 45 min away with car, but it is still going to take about 24 hours before it's delivered. It's in international shipment release - I guess that is where the Vat will be added - 24%:(

Mine still in POYLE GB since 07:44 this morning :angry:. Tomorrow I'll ring my local office and ask them at what time they expecting it.

So, the highest order number I've seen with a shipping confirmation is 3295. Anyone higher than that received notice from FedEx?

Thanks,
Bob

Reader was charged to 50%, comes preloaded with some DEMOS and some Gutenberg (via Feedbooks).


The first batch already have our books in it ? Nice ^^

Should be:

Accelerando, Charles Stross
Crime and Punishment, Fyodor Dostoyevsky
Dracula, Bram Stoker
I Robot, Corey Doctorow
The Memoirs of Sherlock Holmes, Conan Doyle

How are the Feedbook versions available on the Cybook formatted? If I download the Sony Reader version I get something that I find very hard to read since the font size is to large for me. The version included on the Cybook looked much nicer and was for me much more readable. So how do I download this version?

The Sony version only had 40-45 characters per line. Isn't this to little according to typographical rules of thumb?

How are the Feedbook versions available on the Cybook formatted? If I download the Sony Reader version I get something that I find very hard to read since the font size is to large for me. The version included on the Cybook looked much nicer and was for me much more readable. So how do I download this version?

The Sony version only had 40-45 characters per line. Isn't this to little according to typographical rules of thumb?

We'll offer a template for the Cybook v3 as soon as I'll have the device.

In the meantime, if you're registered you can create a custom PDF for your own taste: I'll ask Michael for the settings he used to generate these books with our platform and add it on the custom PDF page. In the meantime, simply click on the Sony Reader while on this page, add some extra margin and change the font size to what you prefer.

The Cybook will also support our epub output in the future, although I'm not sure when epub support will be added on the Cybook exactly.

just want you to know that my order # is higher (3533) and fedex tried to deliver my cybook today. wasn't at home. they will try tomorrow. will be waiting for it!

just want you to know that my order # is higher (3533) and fedex tried to deliver my cybook today. wasn't at home. they will try tomorrow. will be waiting for it!

Thanks Julia. My number is only a little higher, 3595. Did you receive an email with a tracking number or did it just show up?

Bob

Hello - I received a call from FedEx regarding the need to fill out FCC Form 740. I found the form here - http://www.fcc.gov/Forms/Form740/740.pdf. I think I can figure most of the form out except the FCC ID. Does anyone know? Thanks in advance.

I assume it should be "See Box 7 in Part II." See: FAQ Form 740 (http://www.fcc.gov/oet/ea/faq_form_740.html).

I wonder if this will be a problem for NAEB, if they are importing for resale.

Wallcraft - Thank you very much!

What is this about a fcc form? Bookeen has tested the device for electro magnetic emisions and got it aproved. What has this to do with customs? Will I have to do this for when my cybook gets here?

i received an email.

Just ordered Cybook. My order number is 4541. Can't wait december :(

Phoned FedEx and my cybook is arriving on the lunch time flight :yahoo: so, a few more hours to go :2thumbsup.

Hadrien, is there a way to specify the font size for the Sony Reader 500/505 PDF? I too find the font size a bit large.

Hadrien, is there a way to specify the font size for the Sony Reader 500/505 PDF? I too find the font size a bit large.

You can fully customize your PDFs on Feedbooks.

Here's the help-page for it: http://www.feedbooks.com/help/custom_pdf

Customs form, etc. I called FedEx this morning and found someone who said they could "clear it" without the form. May just be a snafu on FedEx's part.

Already have it :happydance: had to pay £32 customs fees :angry: first impressions WOW!!!! I love the screen gonner play around with it and start redownloading my books from Mobi and Fictionwise, pity I can't do it with my sony books :(.

The long wait begins. Order ID: 4562

I received mine :)
I've just started to play with it, great product!

http://www.flickr.com/photos/16905882@N06/sets/72157603000337134/show/

Already have it :happydance: had to pay £32 customs fees :angry: first impressions WOW!!!! I love the screen gonner play around with it and start redownloading my books from Mobi and Fictionwise, pity I can't do it with my sony books :(.

Slightly puzzled by that, Gibbo. Gibraltar is in the EU, and the EU is an internal "free trade" area. Why did you have to pay customs duties? Assuming that you were charged French VAT on your order, there should be no other duties payable.

Gibraltar is not in the EU Customs Union, it's an oversea territory of the UK, just like the Channel Islands (which are crown territories & also not in the EU). Customs duties would be payable but VAT would not be. If they've charged you VAT ask for a refund of same, assuming you are resident of Gibraltar.

Gibraltar is not in the EU Customs Union, it's an oversea territory of the UK, just like the Channel Islands (which are crown territories & also not in the EU). Customs duties would be payable but VAT would not be. If they've charged you VAT ask for a refund of same, assuming you are resident of Gibraltar.

As Tulkas says we're not in the customs union so custom duties are payable and Bookleen didn't charge me VAT.

Now I'm confused. If you look at messages #37 and #38 on page 3 of this topic I thought you said there that you thought that you should have been charged VAT?

Ah the wonders of 'opt-outs' lol Gibraltar is a member of the EU as a UK overseas terrority but specifically excluded from the EU customs union. The Channel Islands and indeed the Isle of Man are self-governing CROWN dependencies and are not part of the EU at all. There is nothing more frustrating for residents of these terrorities being charged VAT by companies who don't understand the subtle differences. Fortunately Bookeen appear to be better informed.

Thanks for the explanation :).

There was a one day hold up from FedEx. They said US Customs required them to know whether the device memory was from Korea. Finally got the info from the company.

Two initial questions. The Quick Start Guide item 5 indicates there should be a manual in the Library. Mine doesn't have the manual. I've emailed the company but have not yet heard back. I guess I just need to get a copy via email so I can download it from my PC into my Cybergen.

Second issue - what is the warranty? There was nothing in the box except the Quick Start Guide.

If someone could email me the manual, that would be great.

The manual is now on Bookeen's blog, see Gen3 manual? (http://www.mobileread.com/forums/showpost.php?p=113655&postcount=27).

The manual is now on Bookeen's blog, see Gen3 manual? (http://www.mobileread.com/forums/showpost.php?p=113655&postcount=27).

I've put a sticky thread with the download URL at the top of the forum.

Mine arrived as predicted on Monday and hopeful can have some more time to play it over the weekend. Ordered to deluxe packed and everything was in it (except of course the manual) :)

The only question / remark I have is about the leather casing, because with it I can't see the activity light... is this correct?

That's right, you can't see the light with the leather case. It doesn't actually show anything useful, though, so I wouldn't worry about it.

I, too, have ordered my CyBook. Order# 4233. Shipping Date: 5 Dec. 2007. This forum is feeding my obsession until December. I plan on sticking with my direct order even though the CyBook will shortly be orderable in the U.S. through NAEB. This will be my first eink device. I used a Palm TX as my reader previously, so I have a lot of Palm eReader format books with DRM. I wish I had a way to convert them to Mobi.

I got tired of working myself up over the wait for this reader and since it is for my wife I told her that I had ordered it for her, showed her the thing on the web site, pointed out the order details and left her to it. Let her get in a state over it.:).

Still, I sure look forward to seeing it.

So with 20 days to go until my projected ship date, I am struggling with some post-decision doubts:

Is there is no way to easily import my extensive Palm eReader library?.
Will my unit be one of those that suffer early hardware problems?
Is the Cybook Gen3 a better choice than The Sony 505?
Will I get hit by any of the reported firmware bugs?
Should I wait and order from NAEB?

Please help me rationalize my purchase decision while I wait!

So with 20 days to go until my projected ship date, I am struggling with some post-decision doubts:

Is there is no way to easily import my extensive Palm eReader library?.
Will my unit be one of those that suffer early hardware problems?
Is the Cybook Gen3 a better choice than The Sony 505?
Will I get hit by any of the reported firmware bugs?
Should I wait and order from NAEB?

Please help me rationalize my purchase decision while I wait!

If you need mobipocket format, go for CyBook Gen3, otherwise go for Sony (my final opinion after some thinking).

So with 20 days to go until my projected ship date, I am struggling with some post-decision doubts:

Is there is no way to easily import my extensive Palm eReader library?.
Will my unit be one of those that suffer early hardware problems?
Is the Cybook Gen3 a better choice than The Sony 505?
Will I get hit by any of the reported firmware bugs?
Should I wait and order from NAEB?

Please help me rationalize my purchase decision while I wait!

You can most certainly wait and order from NAEB! (Who am I kidding? We'd *love* to have you order from us!) Be forewarned that there will be a wait from the time of order - we've been told it will be about four weeks. (Damn! No Christmas gift orders!)

If your selection of palm ebooks is *NOT* in a DRM'd pdb file, such as the ones created by eReader for sale on their site, you can just drop them onto your Cybook and read them. I know this to be true as I've taken the 'Multiformat' eReader books for sale through Fictionwise and read them on my Cybook.

Yes, *I* believe the Cybook is far superior to the Sony PRS because I can get a large selection of novels - right now - that I cannot get through Sony. (Other than that, they're about the same.)

As for early-device hardware problems... well, these things happen, but Bookeen is being quite prompt about replacing those units.

We hope there won't be any bugs, but let's face facts, Bookeen is working hard to upgrade their features-list and bugs may creep in. But Bookeen is beign quite good about fixing them.

Hope this helps.

If your selection of palm ebooks is *NOT* in a DRM'd pdb file, such as the ones created by eReader for sale on their site, you can just drop them onto your Cybook and read them. I know this to be true as I've taken the 'Multiformat' eReader books for sale through Fictionwise and read them on my Cybook.

Any chance that Bookeen will support an additional DRM format such as the Palm eReader DRM?

Any chance that Bookeen will support an additional DRM format such as the Palm eReader DRM?

Only Bookeen can answer that. Perhaps you should ask them. It likely depends on their contract with MobiPocket and whether it explicitly forbids any other DRM. I can't say as I have not seen the contract. I think it would be great is they supported Palm eReader DRM. Currently they don't quite support eReader at all. They support Palm DOC which is a similar but less capable format. It would not be hard, however, to add eReader support I would think since it is only a light markup language on top of Palm DOC.

Dale

I have learned today about one huge plus for CyBook.

PC Mobipocket Reader can convert the following:
Office document (Word, RTF, Excel, PowerPoint, Visio)
- PDF
- HTML (including html files that consist of html with pics folder)
- TXT
- CHM

Now it doesn't really matter how well it supports HTML and its limitations.
You don't need BD now.
And it handles CHM!

This discovery has changed my view on CyBook completely.
Well not CyBook itself, I don't like some features that are better implemented in sony reader (IMHO, it is different for others), however I am not so sure anymore I want another Sony reader. Maybe I will wait for a reader that's equal to sony reader but supports mobipocket.

You don't need BD now.


That may be true for a "quick and dirty" conversion, but you certainly do still want to use BD if you want to create a "proper" eBook with a cover picture, contents, footnotes, page breaks, and everything else.

Just like you can read RTF on the Sony Reader directly, but you probably wouldn't really want to for something you wanted to be nicely formatted.

That may be true for a "quick and dirty" conversion, but you certainly do still want to use BD if you want to create a "proper" eBook with a cover picture, contents, footnotes, page breaks, and everything else.

Just like you can read RTF on the Sony Reader directly, but you probably wouldn't really want to for something you wanted to be nicely formatted.

Uhm. I think that's a point. On its own CyBook has very lousy(limited) support for HTML files and no support for CHM (just like Sony supports RTF...losy support/limited - no pics). However, if you use PC Mobipocket Reader, you can get a proper book? Am I right?

If you want a "proper" eBook you use MobiPocket Creator:

http://www.mobipocket.com/en/DownloadSoft/ProductDetailsCreator.asp

The conversion facilities of Mobi Desktop Reader are just for doing quick format conversions of existing documents, not for creating "real" eBooks.

If you want a "proper" eBook you use MobiPocket Creator:

http://www.mobipocket.com/en/DownloadSoft/ProductDetailsCreator.asp

The conversion facilities of Mobi Desktop Reader are just for doing quick format conversions of existing documents, not for creating "real" eBooks.

I see.
Thanks!

P.S. Still...it can convert on the fly CHM files...my dream.

So with 20 days to go until my projected ship date, I am struggling with some post-decision doubts:

Is there is no way to easily import my extensive Palm eReader library?.
Will my unit be one of those that suffer early hardware problems?
Is the Cybook Gen3 a better choice than The Sony 505?
Will I get hit by any of the reported firmware bugs?
Should I wait and order from NAEB?

Please help me rationalize my purchase decision while I wait!
1. There is no way to read eReader ebooks with DRM. No eink device supports that flavor of DRM.
2. That nobody can answer.
3. If you want to purchase ebooks without DRM then you'd need to purchase MS Reader format ebooks and remove the DRM and in that case, the 505 is a better choice as converting LIT to LRF using lit2lrf is a better choice. Also, there are more LRF books in the E-Books section then any of the others,
4. That is a possibility.
5. If you order it from NAEB, you could be waiting longer. But you will pay less for shipping as long as you are in the USA. And you'll have a less expensive place to send it if it needs warranty repair. Also the bundle NAEB is selling is different then the deluxe bundle for $75 less. So is the difference in NAEB's bundle vs. the Deluxe from Bookeen worth the price difference?

if you don't mind pruchasing MS Reader format ebooks and converting, then I would say the 505 is what I would go for. Oh wait, I did.

On the other hand, the Gen3 supports dictionary lookup - a major lack of the Sony. It has a user-replaceable battery, which means that if you keep it a few years and the battery starts to lose its power, you'll just have to buy a replacement battery rather than send the machine away from repair. If you plan to read "best sellers", there are more commercial eBooks available in Mobi format than any other by a considerable margin.

On the other hand, the Gen3 supports dictionary lookup - a major lack of the Sony. It has a user-replaceable battery, which means that if you keep it a few years and the battery starts to lose its power, you'll just have to buy a replacement battery rather than send the machine away from repair. If you plan to read "best sellers", there are more commercial eBooks available in Mobi format than any other by a considerable margin.
Ok, what I just did was have a look at the current Ney York Times Hardcover fiction best seller list. I took the top 20 books and look for them at BooksOnBoard then Fictionwise, and finally Mobipocket. Most of these books are available as ebooks. 2 of the ones that are ebooks are not available in MS Reader (LIT) format. Those were available at Mobipocket. But they were also available at Sony's Connect Store for less then at Mobipocket for those 2 ebooks. Yes you would end up with more DRM laden bestsellers going with the Gen3 if you bough Mobipocket format which by the way, at BooksOnBoard are mostly more expensive then the MS Reader editions and for the two books you have to buy with DRM, Connect has then cheaper. Not all of the Mobi formats are more expensive. Just some. So as I see it, I can get most of the top 20 bestselling hardcover books as ebooks onto the 505 with a lower cost then I could do for the Gen3. I would like to have said all, but some are not available in any ebook format.

Both the Sony and the Gen3 are excellent machines. For me personally, the Gen3 has the edge at present, but for others the 505 might do so (eg because it's slightly cheaper). I really don't think that one can go wrong buying either, and that's the important thing to stress. Both are fine devices.

PC Mobipocket Reader can convert the following:
Office document (Word, RTF, Excel, PowerPoint, Visio)
- PDF
- HTML (including html files that consist of html with pics folder)
- TXT
- CHM
I have found PDF and CHM support to be hit and miss. In the case of PDF this is understandable, but it should be possible for MobiPocket to convert a larger set of CHMs than it does now.

it should be possible for MobiPocket to convert a larger set of CHMs than it does now.

What do you mean?

He means that it works with some CHM files, but not with others.

I thought that CHM is...CHM. Just like lrf is lrf. Does it mean you can create CHM in ways that differ from each other and the end files only look the same on the outside?

Sounds as if that's the case if the conversion works with some but not others.

Sounds as if that's the case if the conversion works with some but not others.

According to Wikipedia:
"Some CHM files behave poorly under IE7. Printing Topics will crash the CHM viewer on malformed HTML."
http://en.wikipedia.org/wiki/Microsoft_Compiled_HTML_Help

Given that the Gen3 currently only has limited support for HTML, and CHM files are "compiled" HTML, perhaps the issue occurs with CHM files that use HTML features that the Gen3 doesn't support.

Yes you would end up with more DRM laden bestsellers going with the Gen3 if you bough Mobipocket format which by the way, at BooksOnBoard are mostly more expensive then the MS Reader editions and for the two books you have to buy with DRM, Connect has then cheaper.

Just a sec...
I'm new to this whole ebook business and as I have not (yet) bought a single ebook in my life (still waiting for my reader and afaik there are no mobipocket oder msreader apps available for the mac) I lack in experience... But is my understanding of your post correct in that msreader (.lit) books sold in Online ebook Stores are not DRM protected? Wouldn't that mean that they can be easily converted to any format (including mobipocket) since they are just plain html and image files with an ODF descriptor bundled using a compression algorithm similar to mscabinet?

Just ordered one :D

order no: 5304 / November 19 2007 12:16:49 (UTC/GMT)

So very excited.

But is my understanding of your post correct in that msreader (.lit) books sold in Online ebook Stores are not DRM protected?

No, that's not true. LIT files have DRM, but there is a program you can use to remove the DRM.

My Order details: Order ID: xxxx Shipping date: 05/12/2007

Hope it gets soon and in one piece :pray: Can't believe I'm getting an ereader :grin2:

so how long is it taking people to receive the Cybook in their hand from date of placing the order for it on the internet?

so how long is it taking people to receive the Cybook in their hand from date of placing the order for it on the internet?

From what I could see, it was just a few days (between 2 and less than a week, depending on country) for those who managed to get an order in for the first batch.

For everybody else, we're waiting for the December 5th shipment. So in my case, it'll probably be about 6 weeks between order and arrival (crossfingersandtoes.)

As far as I can tell, there wasn't any limbo period where people ordered unknowingly after Bookeen exceeded their first batch, though!

It just dawned on me. PVI makes the screens for all of the eInk readers. Amazon just announced (and promptly sold out of) their Kindle. I'm betting that with the ballyhooed Kindle release, coupled with the release of the Hanlin V3, iLiad V2, Sony PRS505 and the release of the Bookeen Cybook Gen3, PVI might be experiencing a state of 'too many orders for the production line to handle'... That would explain the delays. That also might force PVI to either expand their production capacity or license the tech to other manufacturers. (Please let it be the latter!)

Derek

so how long is it taking people to receive the Cybook in their hand from date of placing the order for it on the internet?

After the initial batch (one of which I got) no more have been shipped. The next "batch" is due to ship on Dec 5th.

It just dawned on me. PVI makes the screens for all of the eInk readers. Amazon just announced (and promptly sold out of) their Kindle. I'm betting that with the ballyhooed Kindle release, coupled with the release of the Hanlin V3, iLiad V2, Sony PRS505 and the release of the Bookeen Cybook Gen3, PVI might be experiencing a state of 'too many orders for the production line to handle'... That would explain the delays. That also might force PVI to either expand their production capacity or license the tech to other manufacturers. (Please let it be the latter!)

Derek

See:

http://www.mobileread.com/forums/showthread.php?t=16378

I couldn't resist and ordered one as well.:party4:

But is my understanding of your post correct in that msreader (.lit) books sold in Online ebook Stores are not DRM protected? Wouldn't that mean that they can be easily converted to any format (including mobipocket) since they are just plain html and image files with an ODF descriptor bundled using a compression algorithm similar to mscabinet? Multi-format e-books, e.g. from Baen or Fictionwise, typically include both LIT and PRC without DRM, but many new titles will only be sold for each format separately and these have DRM. Fictionwise also sells DRMed e-books, and their FAQ About MultiFormat & Secure Formats (http://fictionwise.com/help/eBook-Formats-FAQ.htm) is a good introduction.

It is easy to strip the DRM from Secure LIT e-books (at least under Windows). Once you have a DRM-free LIT e-book, as you say, it is easy to convert it to other formats because it us just an OEB e-book (html, images and an OPF metadata file).

I couldn't resist and ordered one as well.:party4:
Good for you! You'll get it in time for Xmas, then. Bookeen's store now warns that:

"Due to overwhelming demand, all orders from now on will ship between December 14 and December 18, 2007."

http://bookeen.com/shop/ebook-shop.aspx

Impressive, really.

Hm, I ordered mine yesterday and it said 5th December then -- I hope that's still true.

Mine also says 5 Dec. but I don't expect anything. I can wait....NOT! :)

To be fair, they have met all their previous shipping dates. Mine (one of the first batch) shipped exactly when they said it would.

Let's hope so Harry! My Sony Reader has already been sold so I can't wait to receive my unit.

Well,

I just did it.

I ordered a Cybook.

I just hope the battery will last a little longer than my iLiad. ;)
(but that's easy anyway...)

So I join the club even after the amazonian stab... :knife: :D

Should I expect them to notify me when they ship the device?

Should I expect them to notify me when they ship the device?

Bookeen won't notify you themselves, but FedEx will send you a tracking e-mail.

I have tried already for three hours to reach the bookeen web site and it doesn't work. :uhoh2:

It does seem to be down at the moment. I was looking at it earlier this afternoon, and it was OK then. Hopefully it's just a temporary problem.

Let's hope so!:pray:

I ordered a Cybook last night as well. I'm going to use it for most of my reading but I still have the Ebookwise for reading myself to sleep.

Anyway I'm looking forward to it.

So today is the day... :) Any news? Did they started shipping? Anyone get tracking email? Uhhh... can't wait :pray:

Web site's OK again now.

Went and checked out my order details and nothing has changed. No news, oh well, that's supposed to be good right?

Went and checked out my order details and nothing has changed. No news, oh well, that's supposed to be good right?

Yes, that's good. If it had been put back, the shipping date would have changed.

I ordered one as well, it says it should ship 5th Dec. No email from FedEx yet :<

I'm waiting for the magic Fedex email, too. I guess there's still 38 minutes of the 5th left...

But I've been waiting so long (just missed the first delivery window) it doesn't seem so bad. And seeing the Kindle come out exactly as ugly as all the 'leaked' pictures makes me feel better about my choice!

Sure would be nice to actually have the thing, though (:

Has anyone had a notification that it's shipped?

Noooooooooo...:bigcry:

Might be worth e-mailing them to ask what's going on?

Might be worth e-mailing them to ask what's going on?
Had the same thought and sent an e-mail yesterday. No answer yet.

To be fair: the page used to state that orders would be shipped BETWEEN Dec 5th and Dec 12th. On the other hand, their shop application clearly states that my (and I assume others') order is supposed to ship on Dec 5th.

I dare say the best bet is to no think about it and let the FedEx guy / gal come 'unexpectedly' :P

It would be better to wait it out, we are not kids anymore.

Might be worth e-mailing them to ask what's going on?

sent an email on the 3rd asking for confirmation that the 5th was still shipping date .. have received no reply.

sent an email this morning asking for confirmation that it did ship yesterday .. not really expecting to hear anything .. i'm assuming they're running around like headless chickens at the moment trying to keep up! .. suspect the website being down didnt help them either as lots of people would have emailed about that! ..

i'm trying to be a 'grown-up' dobbyone but it's not one of my strong points *grin* .. specially when they've had my £283 since the end of October!!

Loopy

.. specially when they've had my £283 since the end of October!!

Loopy

Do you mean they charged your CC without actually sending a product???