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View Full Version : seriously? is my new iLiad already broken?


BKeeper
09-26-2007, 08:53 AM
Let me explain:

I received the new iLiad (v. 1.5) yesterday, let it charge for 4 hours, then I turned it on. (I already had to reset it a couple of times before it could successfully boot). Battery indicator reports a fully charged iLiad.
Then

I thought my problems were over, I configure everything and happily load some books and start reading for a few minutes (40 pages of Snowcrash...)
Time to go. Shut down my iLiad.
After that I have to tell you I have not been able too boot my iLiad normally.

Each time it would take a couple of resets.
If I'm lucky and my iLiad booted successfully it would freeze while reading a book and require another reset.

After a while I notice the battery indicator has drooped to 3/4.... strange.
I said to my self I was hallucinating. That couldn't be true, so I decided to go to bed. Tomorrow would be a better day....

I was wrong...

Today my iLiad doesn't even boot, no matter how many times I press reset.

Possible problems.

Faulty battery: this would explain the 1/4 drop in 60 minutes without wifi usage.
but I plug it and after 20 minutes stops charging.
Still not booting.

I now this isn't normal (even with irex).
So I'm asking for your opinion,
Am I doing something wrong? Have I such terrible luck?
Or is this just what happens when you buy a first batch of an irex product?

Ahh, but now I've seen the wanders of e-ink with my own eyes, I can't live without my iLiad.

seriously, what's wrong?

thanks

Adam B.
09-26-2007, 09:16 AM
That's definitely not normal. I know the very early batches had problems, but I didn't think they changed much hardware wise with the new one. Give support an email or call. You'll probably only be without it for a week or so.

To answer your question, I don't think you did anything wrong. Probably just bad luck.

yvanleterrible
09-26-2007, 09:27 AM
Thats a bummer BKeeper... sympathies are with you... patience!

DeGodefroi
09-26-2007, 12:22 PM
At least you will get the Iliad V2 with bigger batteries now?

GuardianZX9
09-26-2007, 10:21 PM
when you say V 1.5 I assume you meant hardware version?

How can you tell what version you have?

G

tribble
09-27-2007, 01:54 AM
The new version iLIad has a new modelnumber.
NEW: ER0140-002-000

BKeeper
09-27-2007, 06:43 AM
Well, it's official, my iLiad will be soon on a journey to iRex's repair center.
Turns out I had a faulty unit (what a relief...)
I've come to think that an iLiad is not an iLiad unless it has visited the The Netherlands at least once. ;)
Such a bummer. Imagine using your iLiad just for 1 hour... Now it's gonna take 2 weeks before I can have it back.

I received the iLiad V2 already, the v. 1.5 it's kind of an internal joke to remark that improvements were not enough to justify a V2. :D

Anyway I'm sad, maybe better quality control would help.

Adam B.
09-27-2007, 07:12 AM
I've come to think that an iLiad is not an iLiad unless it has visited the The Netherlands at least once. ;)

iLiad's are special creatures. Since they're spread out over such a great area, and seldom come in contact with one another, sometimes they just long to go home and be with their family. ;)

yvanleterrible
09-27-2007, 08:10 AM
iLiad's are special creatures. Since they're spread out over such a great area, and seldom come in contact with one another, sometimes they just long to go home and be with their family. ;)

:laugh4:
That was spiritual Adam!
For a moment there you gave life to them. We like those devices so much they'd deserve it. Now if only they could kiss back! :laugh4:

BKeeper
10-19-2007, 08:22 AM
Good news everyone!!!

My iLliad is finally back after a bit more than two weeks of "family reunion" (and some mails and calls to iRex). :)

It seems that iRex had a problem with some spare parts...
(apparently they were out of stock). :huh:

Now my question is: is my iLiad repaired?? I don't know that yet, cause now it's pleasantly charging. :D

Anyway, just wanted to share the news! I'll report later.
(will we get past the hour mark... ?) :pray:

Stay tuned.

yokos
10-19-2007, 08:29 AM
Don't be shy. Just turn it on. Charging & reading is ok. :D
Q: Why do you wanna wait until charging is completed?

[EDIT:] Maybe yours and mine iLiad got friends in Repair Centre.:D

DeGodefroi
10-22-2007, 03:18 AM
Oooh friends?
maybe there will be mini Iliads soon at BKeeper or Yokos (which of you has a female Iliad?)
:-)