View Full Version : a. Cannot Connect Pocket Edge to PC b. Public Library book will not display on the PE


Richard443
06-01-2011, 08:19 PM
Background. I bought my Pocket Edge from Woot! last month. With the help of this forum and the Entourage forum I up dated to Ermine and signed up for apps from Amazon. I had to retrain myself to read the detail in the forums and when I figured it out I could accomplish things. You know like dragging down the notification bar or clicking the Entourage symbol to see all my apps. Oh, did I mention, this is the first time I am using an android operating system.

First Problem. Using the supplied cable (USB and mini USB) I cannot get my PC to recognized the Pocket Edge or vice versa. I follow the directions but I must be reading something incorrectly.

Second Problem. Since I couldn't solve the "First Problem" I used a microSD to transfer a public library book from my PC to the PE. When I try to open the library book in the PE it tries to load but nothing displays on the ereader. I get a notification that someone else is using the book.

The forums help wold be appreciated in solving these problems.

yugami
06-01-2011, 08:25 PM
Walk us through how you are trying to connect to the PC.

Plug in the small USB end into the Edge, the normal end into the PC. Then drag down the notification bar and select USB storage and click the button that shows up to turn it on.

It should then show up as a drive on your PC.

If it doesn't bring up the device manager (right click on My computer and select manage) and see if something funky is there.

emusan
06-01-2011, 08:44 PM
Do you use windows XP or 7?

CheyenneDonna
06-01-2011, 09:11 PM
Occasionally in XP an external drive will call itself a letter already taken by another device; in that case I have had to change the drive letter assigned to the devce in order to see it.

Richard443
06-01-2011, 09:37 PM
All, I use Windows 7, 64 bit. I found the edge under Control Panel\Hardware and Sound\Devices and Printers\Unspecified. It is recognized, but now the next question - how do I see the contents of the PE?

emusan
06-01-2011, 09:49 PM
Oh, I think I know, when you plug it in do you get a little message on the PE statusbar(the thing on the top of the screen)? If so then drag that down(the status bar) and tap on the thing that says something involving mass storage mode(or something similar), then tap enable mass storage mode(again I don't know exact wording, but it should be similar to that). Hope this helps!

EDIT: sorry, just noticed that this was posted already...

Richard443
06-01-2011, 10:01 PM
Emusan, mine is not quite what you are saying. When I plug in the cable then the PE (Ermine installed) asks me to select the USB drive which I do. I then have a notification message that says "Turn Off USB storage'. I need to do this before I disconnect from my PC. The display message on the PE shows an Android figure and states: "USB storage in use". Normally a drive of file will popup on my PC and I can click it to open the storage. Then I could drag my library book into it and close the USB storage down and it should be on my PE. At least that is the way I understand it. Something is missing or my understanding is befuddlement because I can find the device but cannot open it.

Filark
06-01-2011, 11:41 PM
If you have Adobe Digital Editions installed on your computer you should be able to open that while your PE is "mounted" (which it is if the pulldown notification says click to turn off) and see the eDGe as a drive within ADE. Then (within ADE) you can drag books across to your eDGe.

The "someone else is using the book" message usally means an Adobe disconnect of some kind. If your Adobe registration is different on your computer from your eDGe you would need to make them the same. If they are the same I don't know what to tell you. :p

First thing, I suppose, is to check whether your library book shows up in ADE on your computer (I'm sure it does, doesn't it??)

Oh, and hello and welcome!! :D

CheyenneDonna
06-02-2011, 01:33 AM
All, I use Windows 7, 64 bit. I found the edge under Control Panel\Hardware and Sound\Devices and Printers\Unspecified. It is recognized, but now the next question - how do I see the contents of the PE?

Something is not quite right; it should show as a removable drive.
Step 1 - plug in PE
2- pull down notification bar and select mount USB storage ( you should see a green Android )- you should get a warning about some apps not working while the drive is mounted. After the drive is mounted the Android is kind of gold or yellowish.
Now you should get the windows pop up that asks what to do, select open to view files.
The correct order for dismount is to eject from PC first, then turn off USB storage on the PE

tomsem
06-02-2011, 02:33 AM
In a similar vein, I'm attempting to open a library book with Reader and it gives an error. I used ADE to fulfill the .acsm file, then emailed it to PE and saved it to Library. Did not work. I've also tried transferring it with Dropbox. Meanwhile, non-library, Adobe DRM ePub/PDF open just fine using either method.

Another failure was attempting to move a book that Overdrive has in its storage to the Library (or attempt to open with Reader directly). 'There was an error encountered...' , '...could not be opened' - not so helpful.

At first I thought it had to do with my ADE account/password - had to change my password recently. But no, it works with other books.

I don't have my USB cable handy so I cannot try moving with ADE. Is that going to work, and if so, why?

At least it works with the other things in my Adobe DRM collection. In particular, PDFs. Prior to this, I could read them with Bluefire on my iPod, which is not very pleasant, or with ADE on my laptop, also not comfortable. With reflow, it's much better on PE, and it is super how Reader comes up with a navigable TOC on the LCD screen. Does Reader support PDF links? (haven't encountered any yet so haven't had a chance to try yet).

CheyenneDonna
06-02-2011, 02:50 AM
"I don't have my USB cable handy so I cannot try moving with ADE. Is that going to work, and if so, why?"
Yes - the license needs to transfer as well as the book; email, dropbox etc can't do this only ADE. If you download with Overdrive you can only read it in Overdrive on the LCD, likewise if you transfer it with ADE you can only open it in Reader.
And yes, the eink supports live links, email addresses too.

emusan
06-02-2011, 09:21 AM
In a similar vein, I'm attempting to open a library book with Reader and it gives an error. I used ADE to fulfill the .acsm file, then emailed it to PE and saved it to Library. Did not work. I've also tried transferring it with Dropbox. Meanwhile, non-library, Adobe DRM ePub/PDF open just fine using either method.

Another failure was attempting to move a book that Overdrive has in its storage to the Library (or attempt to open with Reader directly). 'There was an error encountered...' , '...could not be opened' - not so helpful.

At first I thought it had to do with my ADE account/password - had to change my password recently. But no, it works with other books.

I don't have my USB cable handy so I cannot try moving with ADE. Is that going to work, and if so, why?

At least it works with the other things in my Adobe DRM collection. In particular, PDFs. Prior to this, I could read them with Bluefire on my iPod, which is not very pleasant, or with ADE on my laptop, also not comfortable. With reflow, it's much better on PE, and it is super how Reader comes up with a navigable TOC on the LCD screen. Does Reader support PDF links? (haven't encountered any yet so haven't had a chance to try yet).

Are you just transferring the acsm file or the epub/PDF that is downloaded when you open it in ADE?

Richard443
06-02-2011, 11:22 AM
Filark, CheyenneDonna - Unfortunately neither suggestion works although my PE does show USB "Turn off USB storage" and nothing shows up on my ADE.

I'm wondering if my original attempt at viewing files on my PC got hosed up. Earlier I wrote "I found the edge under Control Panel\Hardware and Sound\Devices and Printers\Unspecified".

Can I delete this instance of Edge and start over?

Many Thanks!

emusan
06-02-2011, 11:38 AM
yes actually, you can. With your edge plugged in, click on start then devices and printers, then find the one called eDGe, right click on that then select properties. In the properties window you should see a tab at the top called hardware, click on that and you should see a list of the various things the eDGe is transmitting over USB(there should be 4 or more I think). Now you will have to click each item individually and click properties, in the properties window click change settings then click on driver and click uninstall driver. Once you've installed the drivers for each thing, unplug and replug in your eDGe. I think that should work.

Richard443
06-02-2011, 12:33 PM
emusan - Fixed, fixed, fixed, at least I hope so. Followed your directions and edge showed up in "Devices and Printers". Before it was in "Drivers and Printers/Unspecified". Right clicked on the Edge icon and tried to open to see the files. No luck. Ran the trouble shooter and found I was missing a driver which the trouble shooter fixed. I can see all of the contents of the PE.

I will now see if I can get a public library book to display. I will let everyone know if the problem is now solved.

emusan
06-02-2011, 12:35 PM
emusan - Fixed, fixed, fixed, at least I hope so. Followed your directions and edge showed up in "Devices and Printers". Before it was in "Drivers and Printers/Unspecified". Right clicked on the Edge icon and tried to open to see the files. No luck. Ran the trouble shooter and found I was missing a driver which the trouble shooter fixed. I can see all of the contents of the PE.

I will now see if I can get a public library book to display. I will let everyone know if the problem is now solved.

Good to hear, while windows 7 fixed a lot with the drivers, there are still some annoying things that can happen like the one you experienced. Hopefully you wont have too many more problems in the future.

Richard443
06-02-2011, 12:55 PM
Everyone - Opened ADE and as was pointed out in an earlier part of this thread (sorry I can't acknowledge the author because I can't see it) the Edge icon displayed in the library. Also, in opening the ADE it noted that I had a new device which I authorized. Hopefully this will take care of licensing problems.

Next, I will see if my library book opens and it did.

Thank you again. Now I will buy a little case or sleeve.to carry my PE. Any suggestions?

CheyenneDonna
06-02-2011, 01:09 PM
Fortunately, the case is easier. If you want a sleeve, http://www.bestbuy.com/site/Rocketfish%26%23153%3B+-+Case+for+Most+eReaders+-+Black/1230934.p?id=1218241025034&skuId=1230934&st=rocketfish%20case&cp=1&lp=12
this one fits nicely, and it's on sale.

tomsem
06-02-2011, 01:31 PM
"I don't have my USB cable handy so I cannot try moving with ADE. Is that going to work, and if so, why?"
Yes - the license needs to transfer as well as the book; email, dropbox etc can't do this only ADE. If you download with Overdrive you can only read it in Overdrive on the LCD, likewise if you transfer it with ADE you can only open it in Reader.
And yes, the eink supports live links, email addresses too.

Great, I'm glad it will (or should) work, though it seems more of an implementation issue with Reader than a limitation with Adobe's SDK, based on my experience with Adobe-powered reading apps on iOS. Reader seems unable to use a wireless connection to 1) fulfill .acsm files or 2) check term-limited licenses (both of which Adobe's RMSDK supports). So instead, it needs ADE to act as proxy (like most if not all dedicated ereader devices to date).

I was asking specifically about PDF link support with Reader, but I'll discover if they work soon enough...

Richard443
06-02-2011, 01:40 PM
CheyenneDonna - thanks for the sleeve link. I am so happy that this puppy is now working. Thanks again to everyone.

Last_of_the_PEs
06-02-2011, 02:15 PM
With my edge plugged in, and USB turned on (on the edge), I see the eDGe under device manager under "Other devices" with a yellow exclamation mark on it.

This would be consistent with the device not being recognized and loaded properly by the PC. I think I need to figure out how to rip out every vestige of a driver or device that is blocking successful installation from at least one PC to get this solved. It seems others also have only one drive working (of two) so I'm not alone, but in this case, misery does NOT love company!

rumcd
06-02-2011, 02:53 PM
Another tip (I don't think has shown up in the thread!) is that you can load the OverDrive app and then download mp3 and epub books through OverDrive via wireless.

The books are readable only on the LCD however.

Take a look at the site I maintain at the Library where I work. We do ebooks on lots of devices (through OverDrive). We have a pocket edge that we use to show off the Android app.

http://corvallis.libguides.com/ebooks

-Christopher

CheyenneDonna
06-02-2011, 03:09 PM
With my edge plugged in, and USB turned on (on the edge), I see the eDGe under device manager under "Other devices" with a yellow exclamation mark on it.

This would be consistent with the device not being recognized and loaded properly by the PC. I think I need to figure out how to rip out every vestige of a driver or device that is blocking successful installation from at least one PC to get this solved. It seems others also have only one drive working (of two) so I'm not alone, but in this case, misery does NOT love company!

When an Android device is attached to a PC usually the only drive accessible is the SD card. In the PE and EE it is opposite and you should only have access to the internal storage. You should see the PE as a drive after you enable the USB storage option. If this is not working for you uninstall the drivers from device manager and plug in your PE again. You should get a notification at the top screen. Pull it down and select to connect USB, at that point your PC should recognize a removable drive and you can browse or drag files. To add library books open ADE and you will see the PE as a device. Authorize it and now you can drag your books over to the PE through ADE.

geneven1
06-05-2011, 11:33 PM
Another tip (I don't think has shown up in the thread!) is that you can load the OverDrive app and then download mp3 and epub books through OverDrive via wireless.

The books are readable only on the LCD however.

Take a look at the site I maintain at the Library where I work. We do ebooks on lots of devices (through OverDrive). We have a pocket edge that we use to show off the Android app.

http://corvallis.libguides.com/ebooks

-Christopher

I started using Overdrive on my Edge a couple of days ago. It works fine, though when I loaded the first audiobook it said loading audiobook forever, till I shut down the PE. When I restarted and ran Overdrive again, the audiobook played.

ajc263
08-05-2011, 02:51 PM
Just wanted to say thanks to all of the posters on this thread. I'd been trying to transfer my borrowed public library books (epub & pdf) over to my PE, but couldn't seem to figure it out. With everyone's input I've got the hang of it now.