PRS-500 library 3.3 doesn't recognize reader

melksnor · 01-05-2011, 11:50 PM

Hi,

I have the old PRS 500, didn't send it in for the ePub update.

I have a new laptop (windows 7) and installed the 3.3 version library.

When I start it up, nothing happens when I connect my reader.
I found and older version 3.0.01, but the same thing.

Is there older library software that I can still add files to the reader from my pc? I am not too interested in getting them from the sony store, just want to be able to add the lrf files from mobile read.

Thanks!

BaenSidhe · 01-05-2011, 11:56 PM

If you haven't updated your 500 so that it can read epubs, the problem is probably that your computer is running Windows 7 64-bit.

http://esupport.sony.com/US/perl/swu...YES&mdl=PRS500
http://esupport.sony.com/US/perl/swu...pl?upd_id=5996

astra · 01-06-2011, 05:00 AM

Quote:

Originally Posted by melksnor

Hi,

I have the old PRS 500, didn't send it in for the ePub update.

I have a new laptop (windows 7) and installed the 3.3 version library.

When I start it up, nothing happens when I connect my reader.
I found and older version 3.0.01, but the same thing.

Is there older library software that I can still add files to the reader from my pc? I am not too interested in getting them from the sony store, just want to be able to add the lrf files from mobile read.

Thanks!

You need to install driver. 500 was the only one that needed a driver to be recognised.

melksnor · 01-07-2011, 08:51 AM

Quote:

Originally Posted by BaenSidhe

If you haven't updated your 500 so that it can read epubs, the problem is probably that your computer is running Windows 7 64-bit.

http://esupport.sony.com/US/perl/swu...YES&mdl=PRS500
http://esupport.sony.com/US/perl/swu...pl?upd_id=5996

I do have 64 bit. So the only way to make it work is updating through the sony process or using older windows?

Thanks for the info!

melksnor · 01-07-2011, 08:52 AM

Quote:

Originally Posted by astra

You need to install driver. 500 was the only one that needed a driver to be recognised.

Can;t find any separate driver except for the 3.3 library software, do you happen to have a link?

astra · 01-07-2011, 09:04 AM

No I don't. Don't you have an original CD that came with 500?

Although, I am not sure it will work with 64 bit, but it is worth to try.
If not, what w7 version do you have?

minspargal · 01-07-2011, 09:06 AM

Interesting post, didn't know this could happen.

Mark Nord · 01-07-2011, 10:52 AM

Have a look at calibre.
See this post
It seams there is even a x64 driver in the driver-folder.
HTH
Mark

sgtwill7729 · 01-07-2011, 12:57 PM

The driver won't work with x64, and even if it did, any new book from the reader store will be in epub format. The good news is that if you call Sony support, they will send you a shipping label and update the device for free. It isn't exactly quick, but they will do it. I sent mine in early December and they told me that it will be back this week.

astra · 01-07-2011, 05:03 PM

Quote:

Originally Posted by sgtwill7729

The good news is that if you call Sony support, they will send you a shipping label and update the device for free. It isn't exactly quick, but they will do it. I sent mine in early December and they told me that it will be back this week.

If you live in the USA?
He lives in Austria.

Mark Nord · 01-08-2011, 04:55 AM

Quote:

Originally Posted by sgtwill7729

The driver won't work with x64, and even if it did, ...

You know this by own experience, or are you just guessing?

If you have read the inital post

Quote:

Originally Posted by melksnor

I am not too interested in getting them from the sony store, just want to be able to add the lrf files from mobile read.

melksnor is just searching a way to connect his reader to his new laptop.

@astra: Austria seams to be me.

astra · 01-08-2011, 01:26 PM

Quote:

Originally Posted by Mark Nord

@astra: Austria seams to be me.

Oops. Sorry

sgtwill7729 · 01-12-2011, 02:18 PM

Quote:

Originally Posted by Mark Nord

You know this by own experience, or are you just guessing?

If you have read the inital post

melksnor is just searching a way to connect his reader to his new laptop.

@astra: Austria seams to be me.

Missed the bit about no new Sony books, but yes I do know about the driver from experience. It won't even work if you install XP Mode and try to run the Reader Library virtualized. My suggestion would be to load the lrf files on a SD card.

melksnor · 01-14-2011, 09:33 AM

Well I think that clears it up.

PRS 500 unupdated by Sony + 64 bit = no go....

Thanks for all the replies, guys!

astra · 01-14-2011, 05:27 PM

Quote:

Originally Posted by melksnor

Well I think that clears it up.

PRS 500 unupdated by Sony + 64 bit = no go....

Thanks for all the replies, guys!

You never answered my question.

Quote:

Originally Posted by astra

what w7 version do you have?

01-05-2011, 11:50 PM	#1
melksnor Goodest E-Reader Posts: 62 Karma: 300094 Join Date: Jul 2007 Device: PRS 500 / Kindle 5th / Kindle PW4	library 3.3 doesn't recognize reader Hi, I have the old PRS 500, didn't send it in for the ePub update. I have a new laptop (windows 7) and installed the 3.3 version library. When I start it up, nothing happens when I connect my reader. I found and older version 3.0.01, but the same thing. Is there older library software that I can still add files to the reader from my pc? I am not too interested in getting them from the sony store, just want to be able to add the lrf files from mobile read. Thanks!

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01-05-2011, 11:56 PM	#2
BaenSidhe Groupie Posts: 150 Karma: 1087916 Join Date: Mar 2010 Device: PRS-500 and PRS-650	If you haven't updated your 500 so that it can read epubs, the problem is probably that your computer is running Windows 7 64-bit. http://esupport.sony.com/US/perl/swu...YES&mdl=PRS500 http://esupport.sony.com/US/perl/swu...pl?upd_id=5996

01-07-2011, 09:04 AM	#6
astra The Introvert Posts: 8,307 Karma: 1000077497 Join Date: Jan 2007 Location: United Kingdom Device: Sony Reader PRS-650 & 505 & 500	No I don't. Don't you have an original CD that came with 500? Although, I am not sure it will work with 64 bit, but it is worth to try. If not, what w7 version do you have?

01-07-2011, 09:06 AM	#7
minspargal Enthusiast Posts: 34 Karma: 154 Join Date: Sep 2009 Location: Texas Device: sony reader	Interesting post, didn't know this could happen.

01-07-2011, 10:52 AM	#8
Mark Nord 2B \|\| !2B Posts: 851 Karma: 194010 Join Date: Feb 2010 Location: Austria Device: Sony PRS505/650/T1/tolino vision 5	Have a look at calibre. See this post It seams there is even a x64 driver in the driver-folder. HTH Mark

01-07-2011, 12:57 PM	#9
sgtwill7729 Junior Member Posts: 2 Karma: 10 Join Date: Dec 2010 Device: PRS-350	The driver won't work with x64, and even if it did, any new book from the reader store will be in epub format. The good news is that if you call Sony support, they will send you a shipping label and update the device for free. It isn't exactly quick, but they will do it. I sent mine in early December and they told me that it will be back this week.

01-14-2011, 09:33 AM	#14
melksnor Goodest E-Reader Posts: 62 Karma: 300094 Join Date: Jul 2007 Device: PRS 500 / Kindle 5th / Kindle PW4	Well I think that clears it up. PRS 500 unupdated by Sony + 64 bit = no go.... Thanks for all the replies, guys!

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