12-29-2010, 07:09 PM | #1 |
Junior Member
Posts: 1
Karma: 10
Join Date: Dec 2010
Device: Kindle 3
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Screensaver covering 3/4 of screen with lines
I've had the Kindle 3 for a few months now with no problems until recently. I flicked the switch to turn it on and instead of the screensaver disappearing, it turns into these crosshatching vertical and horizontal lines. The kindle still seems to function but I can only see the bottom quarter of it with the rest being covered with the lines that look like they form the original screensaver. I've tried refreshing the screen and resetting it many times but the lines still overlay on top of everything. Any solutions?
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12-29-2010, 07:14 PM | #2 |
I'm Super Kindle-icious
Posts: 6,734
Karma: 2434103
Join Date: Apr 2008
Location: Long Drive, Calinadia Candafornia
Device: KDXG, KT, Oasis
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You have a broken screen. There is glass under the plastic and it has been cracked. Give Amazon a call. They've been pretty good about replaced broken screens and will usually send a new Kindle overnight.
Do you keep your Kindle in a cover? |
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12-29-2010, 07:16 PM | #3 |
Omnivorous
Posts: 3,281
Karma: 27978909
Join Date: Feb 2008
Location: Rural NW Oregon
Device: Kindle Voyage, Kindle Fire HD, Kindle 3, KPW1
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Sounds like something's broken. Call Customer Service. They are actually helpful and one of the best customer service groups I've ever seen.
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12-29-2010, 07:32 PM | #4 |
Professional Adventuress
Posts: 13,368
Karma: 50260224
Join Date: Sep 2009
Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!)
Device: Kindle, the original! Times Two! and gifting an International Kindle
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what the duck and the dog said. sorry for your kindle ;o( but Kindle support really is over the top
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