12-14-2010, 11:57 PM
I'm on my third gift card with the Sony Store. Every time I have tried to redeem a card, I get "We're encoutering network/server errors. Please try again later." If this is like the previous two cards, eventually I'll be able to redeem this card. Does anyone else get this error, or is is just my bad luck?
12-15-2010, 12:38 AM
The Reader Store is working for me ok. I just downloaded a book. Here is some FAQ info. http://ebooks.custhelp.com/app/answers/detail/a_id/89/related/1/session/L2F2LzEvc2lkL1kzREo2eWhr
See the text below from the FAQ's. Maybe you have one of these cards? If not, then try calling customer support by phone and see if they can assist you.
NOTE: Some Gift Cards sold at Best Buy and Walmart are misprinted with the prefix "NGC" instead of "NGE". If you have one of these cards, please try again with the correct prefix (NGE).